Hostess

Crew Life at Sea Ltd.; Doha; On-site; QAR 45,000 - 76,000; Full time

Job summary

Crew Life at Sea Ltd. in Doha is seeking an experienced hostess for a luxury hotel. You will welcome guests, manage reservations, monitor wait times, escort guests to dining or bar areas, and coordinate with wait staff.

The role requires strong communications and the ability to handle busy shifts. Candidates should have prior host/hostess experience, knowledge of restaurant etiquette and health and safety regulations, and the stamina to stand and walk for long periods.

Qualifications

• Previous work experience as a Host/Hostess.
• Excellent communication and customer-service skills.
• Ability to manage reservations and seating.
• Knowledge of restaurant etiquette and health/safety regulations.
• Willingness to work in shifts.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to dining or bar areas.
• Provide menus and announce Waiter/Waitress name.
• Greet customers upon their departure.
• Coordinate with wait staff about seating options.
• Maintain a clean reception area.
• Attend to guests needing extra attention.
• Answer incoming calls and address queries.

Skills

Customer service

Communication skills

Organizational skills

Shift flexibility

Education

High school diploma

Hospitality certification

Job description

We are looking for an experienced hostess for a luxury hotel in Doha.

Responsibilities:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitresss name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers queriesAssist wait staff as needed

Qualification:

• Previous work experience as a Host/Hostess
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus