Hospitality Admin & Guest Services Specialist

Westin Hotels & Resorts; Doha; On-site; QAR 39,000 - 61,000; Full time

Job summary

Westin Hotels & Resorts seeks an Administrative professional on Salwa Road, Doha, Qatar, for a full-time schedule. You will manage records, guest inquiries, and communications, supporting daily office operations and guest services.

The role emphasizes professionalism, confidentiality, and teamwork within a hospitality environment, with duties spanning mail, document handling, and POS system usage.

Qualifications

• Enter and retrieve information in computer databases to update records, files, reservations, and guest inquiries.

Responsibilities

• Follow all company policies, maintain professional appearance, and protect company assets.
• Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and thank guests with appreciation.
• Speak clearly and professionally, prepare and review written documents, and answer telephones with proper etiquette.
• Develop and maintain positive working relationships with others, support team to reach goals, and respond to concerns.
• Move objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable duties as requested by Supervisors.
• The Marriott/Westin policy on equal opportunity and an inclusive work environment is emphasized.

Job description

Westin Hotels & Resorts seeks an Administrative professional on Salwa Road, Doha, Qatar, for a full-time schedule. You will manage records, guest inquiries, and communications, supporting daily office operations and guest services.

The role emphasizes professionalism, confidentiality, and teamwork within a hospitality environment, with duties spanning mail, document handling, and POS system usage.