Head Restaurant Insider

W Hotels; Doha; On-site; QAR 60,000 - 120,000; Full time

Job summary

W Hotels in West Bay, Doha, Qatar, is seeking a supervisory hospitality professional to lead a team in a high-energy restaurant or service environment. You will oversee daily operations, ensure guest needs are met, and model professional appearance and service standards.

Responsibilities include staff recruitment support, training, scheduling, evaluating performance, and ensuring safety and quality compliance. Prior experience with FIFO, inventory, and guest relations is a plus.

Qualifications

• Related work experience in hospitality or food and beverage operations.
• Demonstrated supervisory capabilities and leadership.
• Commitment to safety and quality standards.

Responsibilities

• Coordinate staff to deliver optimal guest service.
• Inspect grooming and attire; ensure cleanliness and safety.
• Assist with hiring, training, scheduling and coaching of employees.
• Ensure adherence to company policies and procedures; maintain asset protection.

Skills

Supervisory experience

Related work experience

Education

High school diploma or GED equivalent

Job description

Additional Information

Job Number 26110878

Job Category Food and Beverage & Culinary

Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met.

Inspect grooming and attire of staff, and rectify any deficiencies.

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.

Inspect storage areas for organization, use of FIFO, and cleanliness.

Complete scheduled inventories and stock and requisition necessary supplies.

Monitor dining rooms for seating availability, service, safety, and well being of guests.

Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Read and visually verify information in a variety of formats (e.g., small print).

Visually inspect tools, equipment, or machines (e.g., to identify defects).

Stand, sit, or walk for an extended period of time or for an entire work shift.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Move through narrow, confined, or elevated spaces.

Move up and down stairs and/or service ramps.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G. E. D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.