Team Lead-Food & Bev Svcs

St. Regis Hotels & Resorts; Doha; On-site; QAR 33,480 - 66,960; Full time

Job summary

St. Regis Hotels & Resorts in West Bay, Doha, Qatar, is seeking a capable hospitality professional to join our team as a Non-Management Full Time role.

You will lead and support staff to deliver exceptional guest service, follow safety protocols, and maintain high cleanliness standards across dining operations.

This posting reflects our commitment to teamwork, professional appearance, and consistent service excellence.

Qualifications

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• License or certification: None

Responsibilities

• Ensure staff work together to provide optimum service and meet guest needs.
• Complete opening and closing duties, including setting up supplies and cleaning equipment.
• Monitor dining rooms for seating, service, safety, and guest well-being.
• Report incidents to management and Loss Prevention when they occur.
• Assist management in hiring, training, scheduling, and coaching employees.

Education

High school diploma or GED equivalent

Job description

Job Details

• Job Number: 26085767
• Job Category: Food and Beverage & Culinary
• Location: West Bay, Doha, Qatar, 14435
• Schedule: Full Time
• Located Remotely? N
• Position Type: Non-Management

Position Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).

Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.