Guest Services Supervisor - Front Desk Lead

Le Méridien Hotels & Resorts; Lusail; On-site; QAR 54,000 - 78,000; Full time

Job summary

Le Méridien Lusail is seeking a non-management, full-time guest services associate to handle check-ins, verify guest identity and payment, assign rooms and issue keys, and ensure rates match market codes. You will balance receipts, prepare daily reports, assist in training and coaching, and coordinate with other departments to fulfil guest requests with courtesy and professionalism.

A high school diploma and at least 1 year of related experience are preferred, and Marriott's culture of equal

Qualifications

• High school diploma or GED.
• At least 1 year of related work experience.
• Supervisory experience preferred.

Responsibilities

• Process guest check-ins and check-outs.
• Verify guest identity and payment methods.
• Assign rooms and issue keys.
• Balance daily receipts and prepare reports.

Skills

Check-in expertise

Payment processing

Customer service

Multilingual

Education

High school diploma

Tools

POS terminals

Job description

Le Méridien Lusail is seeking a non-management, full-time guest services associate to handle check-ins, verify guest identity and payment, assign rooms and issue keys, and ensure rates match market codes. You will balance receipts, prepare daily reports, assist in training and coaching, and coordinate with other departments to fulfil guest requests with courtesy and professionalism.

A high school diploma and at least 1 year of related experience are preferred, and Marriott's culture of equal