Front Desk Agent

Le Méridien Hotels & Resorts; Lusail; On-site; QAR 45,000 - 78,000; Full time

Job summary

Le Méridien Lusail in Qatar seeks a Guest Experience Expert to deliver attentive service and memorable stays. You will handle check-in/check-out, respond to guest requests, and share local highlights, ensuring every interaction feels part of the experience.

This non-management, on-site role requires good communication, professional appearance, and the ability to move around and perform duties for extended periods. Join a global hospitality brand that values guest satisfaction and teamwork.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Deliver guest experiences by guiding guests through their stay and performing a range of services.
• Handle check-in and check-out, address guest requests, and share local highlights.
• Complete operational reports and maintain professional appearance and confidentiality.
• Move about the workspace and perform duties for extended periods as required.

Education

High school diploma or G.E.D. equivalent

Job description

Additional Information

• Job Number 26125814
• Job Category Rooms & Guest Services Operations
• Location Building No. 153 Street No. 347, P.O. Box 4010, Lusail, QatarVIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.