Front Office Supervisor: Guest Experience Leader

Le Méridien Hotels & Resorts; Lusail; On-site; QAR 25,000 - 45,000; Full time

Job summary

Le Méridien Lusail in Qatar seeks a Front Office Associate to process guest check-ins, verify identity and payment, assign rooms and issue keys. You will balance accounts, prepare reports, and assist guests with directions and local information.

You will handle various payment types, enter Marriott Rewards data, ensure rate accuracy, and follow accounting procedures. The role requires clear communication, professional appearance, and adherence to safety and quality standards.

Qualifications

• High school diploma or equivalent required.
• At least 1 year related work experience in hospitality or guest services.
• Supervisory experience: at least 1 year.

Responsibilities

• Process guest check-ins, verify identity and payment, assign rooms and issue keys.
• Balance and drop receipts; prepare daily reports/logs; balance bank at shift end.
• Assist guests with requests and provide directions and local information.

Skills

Guest services

Cash handling

POS systems

Communication

Education

High school diploma

Job description

Le Méridien Lusail in Qatar seeks a Front Office Associate to process guest check-ins, verify identity and payment, assign rooms and issue keys. You will balance accounts, prepare reports, and assist guests with directions and local information.

You will handle various payment types, enter Marriott Rewards data, ensure rate accuracy, and follow accounting procedures. The role requires clear communication, professional appearance, and adherence to safety and quality standards.