Front Desk Receptionist - Indian Nationals Only

Jing Hau; Al Rayyan; On-site; QAR 36,000 - 72,000; Full time

Job summary

Jing Hau in Al-Rayyan, Qatar, seeks a Front Desk Receptionist to warmly welcome guests, manage check-ins/check-outs, and coordinate with hotel departments to ensure smooth operations.

The ideal candidate will have a high school diploma (hospitality certification a plus), strong English skills, and experience in hospitality. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent; hospitality certification is a plus.
• Experience as Front Desk Receptionist in hospitality preferred.
• Excellent communication and interpersonal skills.
• Proficient in English; additional languages are a plus.
• Knowledge of Opera hotel software is a plus.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a friendly, professional manner.
• Check-in and check-out guests efficiently with all required details.
• Answer phone calls and direct them appropriately.
• Manage reservations and room assignments accurately.
• Handle guest complaints and resolve issues promptly.
• Assist with administrative tasks such as filing, data entry, and records.
• Coordinate with other departments to ensure smooth hotel operations.
• Keep the front desk area clean and organized.

Skills

Customer service

Front desk operations

Communication

Cash handling

Flexible hours

Education

High school diploma

Hospitality certification

Tools

Opera PMS

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist - Indian Nationals Only

We are currently hiring a Front Desk Receptionist to join our team at a busy hotel in Al-Rayyan, Qatar. As a Front Desk Receptionist, you will be the first point of contact for our guests and visitors, providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities

• Greet and welcome guests with a friendly and professional demeanor
• Check-in and check-out guests efficiently, ensuring all necessary information is collected
• Answer phone calls and redirect them appropriately
• Manage reservations and room assignments accurately
• Handle guest complaints and resolve issues in a timely manner
• Assist with administrative tasks such as filing, data entry, and maintaining records
• Coordinate with other departments to ensure smooth operations of the hotel
• Keep the front desk area clean and organized at all times

Requirements

• High school diploma or equivalent; additional certification in hospitality or relevant field is a plus
• Proven work experience as a Front Desk Receptionist or similar role in the hospitality industry preferred
• Excellent communication and interpersonal skills
• Strong customer service skills with a positive attitude
• Proficient in English (additional languages are an advantage)
• Knowledge of hotel management software (e.g. Opera) is a plus
• Ability to handle cash transactions accurately
• Willingness to work flexible hours including evenings, weekends, and holidays

Additional Requirements for Indian Nationals

• Valid Qatari residence permit (QID)
• NOC from current employer (if applicable)

We offer competitive salary packages and benefits for this position.

If you have excellent organizational skills, attention to detail, and enjoy interacting with people from diverse backgrounds, we would like to hear from you.

Note: This position is only open to Indian nationals due to visa requirements. Fluent English is not required for this position as most guests are Indian nationals.