Guest Arrival & Departure Experience Specialist

St. Regis Hotels & Resorts; Doha; On-site; QAR 60,000 - 90,000; Full time

Benefits offered by this job

Meals provided on duty and days off

Accommodation provided if required

Job summary

St. Regis Hotels & Resorts in Doha seeks a Guest Arrival Expert to welcome guests on arrival and assist during departure, ensuring a memorable first and last impression.

You will guide guests through check-in processes, coordinate requests, and share highlights of the local area. As a non-management, full-time member of the Rooms & Guest Services Operations team, you will stay active on your feet, respond promptly to guest needs, and maintain professional appearance and communication in all

Qualifications

• High school diploma or GED equivalent required.
• No related work experience is necessary.
• No supervisory experience required.

Responsibilities

• Greet guests on arrival and assist during departure to ensure a memorable experience.
• Handle guest requests and complete required reports in a timely manner.
• Provide guests with information about local attractions and hotel services.
• Move around the work area and perform duties as needed to support guest satisfaction.

Skills

Customer service

Communication skills

Safety awareness

Education

High school diploma or GED equivalent

Job description

St. Regis Hotels & Resorts in Doha seeks a Guest Arrival Expert to welcome guests on arrival and assist during departure, ensuring a memorable first and last impression.

You will guide guests through check-in processes, coordinate requests, and share highlights of the local area. As a non-management, full-time member of the Rooms & Guest Services Operations team, you will stay active on your feet, respond promptly to guest needs, and maintain professional appearance and communication in all