Global Markets Performance Lead

Snoonu; Doha; On-site; QAR 180,000 - 300,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Builder’s Playground

Flexible Time Off

Agile Everything

Job summary

Snoonu seeks a seasoned Operations & Product Leader to drive international market performance, build dashboards, define KPIs, and translate insights into scalable improvements. You will align operations with product development, prioritizing market-specific workflows and config readiness.

The role requires 5–7 years in operations/product operations across multiple markets, strong analytics, and proficiency with Tableau/Power BI and product tooling (Jira/Asana/ClickUp).

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or related field.
• 5–7 years in operations management, performance management, process improvement, or product operations with multi-market exposure.
• Proven experience managing operational metrics and driving performance improvements across multiple markets.
• Experience writing product requirements and working directly with Product and Engineering teams.
• Strong analytical skills with ability to interpret complex data and translate into actionable insights.
• Advanced proficiency in Tableau, Power BI, Looker, or similar; strong Excel/Sheets skills.
• Familiarity with product management tools (Jira, Asana, ClickUp, or similar).
• Experience in technology, e-commerce, logistics, delivery, or marketplace businesses preferred.

Responsibilities

• Own end-to-end tracking of operational metrics across all international markets; ensure performance targets are met or exceeded.
• Build and maintain dashboards, scorecards, and reports for real-time visibility into international market performance.
• Analyze operational data to identify trends, gaps, and improvement opportunities; translate insights into actionable recommendations.
• Establish standardized KPIs and benchmarks across international markets aligned with Snoonu's objectives.
• Lead process improvement initiatives; identify inefficiencies, design optimized workflows, implement scalable solutions.
• Conduct regular operational reviews with market leads to assess performance and drive continuous improvement.
• Identify product gaps specific to international markets by analyzing market requirements and competitive landscape.
• Write and prioritize product requirements (PRDs, user stories, acceptance criteria) for features impacting international operations.
• Act as the primary Operations voice in product roadmap discussions for international markets.
• Conduct operational readiness assessments for new product features before deployment to international markets.
• Monitor and measure operational impact of product releases; track adoption, efficiency gains, and areas for iteration.
• Ensure the platform supports multi-market configurations: operating hours, delivery models, pricing structures, regulatory requirements.
• Support new market launches by defining operational playbooks, metrics frameworks, and monitoring systems.
• Identify and implement best practices across markets to improve efficiency, reduce costs, and enhance service quality.

Skills

Analytics

Tableau

Power BI

Looker

Excel/Sheets

Product requirements

Jira/Asana/ClickUp

Multi-market

Education

Bachelor's degree in Business/Operations/Industrial Engineering

Tools

Jira

Asana

ClickUp

Job description

Snoonu seeks a seasoned Operations & Product Leader to drive international market performance, build dashboards, define KPIs, and translate insights into scalable improvements. You will align operations with product development, prioritizing market-specific workflows and config readiness.

The role requires 5–7 years in operations/product operations across multiple markets, strong analytics, and proficiency with Tableau/Power BI and product tooling (Jira/Asana/ClickUp).