Food Service Team Lead — Guest Experience

W Hotels; Doha; On-site; QAR 90,000 - 130,000; Full time

Job summary

W Hotels in Doha is seeking a non-management, full-time hospitality professional to lead and coach front-of-house staff. You will ensure team collaboration, monitor grooming standards, and perform opening/closing duties while maintaining safety and guest satisfaction.

Responsibilities include hiring support, staff training, scheduling, and adherence to company policies. The role emphasizes delivering exceptional service and upholding the Marriott brand standards in a dynamic hotel environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Ensure staff works as a team to deliver optimum service and meet guest needs.
• Inspect grooming, attire, and personal appearance; rectify deficiencies.
• Complete opening/closing duties, inventories, and stock requisition.
• Monitor dining rooms for seating, safety, and guest well-being; handle work orders.
• Assist management in hiring, training, scheduling, evaluating, and coaching.

Skills

Supervisory experience

Related work experience

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Doha is seeking a non-management, full-time hospitality professional to lead and coach front-of-house staff. You will ensure team collaboration, monitor grooming standards, and perform opening/closing duties while maintaining safety and guest satisfaction.

Responsibilities include hiring support, staff training, scheduling, and adherence to company policies. The role emphasizes delivering exceptional service and upholding the Marriott brand standards in a dynamic hotel environment.