Food & Beverage Supervisor

Ennismore; Doha; On-site; QAR 78,000 - 123,000; Full time

Job summary

Banyan Tree Doha in Mushaireb is seeking an Outlet Supervisor to organize and oversee dining outlets, ensuring Forbes 5-star standards, quality service, and elegant ambience. You will lead staffing, train teams, and coordinate shifts to maintain exceptional guest experiences.

The role emphasizes staff development, safety compliance, and upholding the Banyan Tree brand in every interaction with guests, colleagues and management.

Qualifications

• 2-year experience in bar or high-volume restaurant.
• Fluent English in all interactions.
• Ability to write reports and communicate with managers and guests.
• Knowledge of Forbes 5-star service standards.

Responsibilities

• Organize and oversee the outlets and ensure quality of food, beverage, service and ambiance.
• Maintain proper staffing and timeliness across outlets.
• Train teams on service standards, safety and product knowledge.
• Coordinate service staff across meal periods and shifts.
• Ensure safety procedures and loss prevention guidelines are followed.

Skills

Organization

Prioritization

Leadership

Communication

Customer service

English fluency

Tools

MICROS POS

Job description

\"Why work for Banyan Tree Doha?\"
Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.

Job Description

Responsibilities

Organize and oversee the various outlets. Ensure quality of food, beverage, service and ambiance. Maintain proper staffing and timeliness of various outlets.

• Operate within Forbes 5-star standards and hold team accountable to these standards on a daily basis.
• Display a congenial appearance and is well groomed at all times.
• Assisting the department manager in development, implementation and maintenance of outlet service standards.
• Training both group and in one on ones to stress service standards, safety, and product knowledge
• Coordinates all service staff for all meal periods in the outlets during the shift
• Monitor set up and maintenance of department to ensure all side work is complete.
• Perform all other administrative functions required and communicate information to the department manager as needed.
• Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
• Knowledge of the food and beverage menus offered in the outlets
• Must be able to correctly ID guests when ordering alcohol either at tables or at the bar.
• To be able to conduct Safety awareness topics.
• Assist in organization of back of house storage areas, office, liquor rooms and beer coolers.

Qualifications

• Ability to prioritize workload.
• Organization skills and ability to adapt quickly to any given situation.
• 2-year experience in bar or high-volume restaurant in a similar restaurant/bar environment.
• Exceptional guest recovery skills.
• Strong Micros knowledge and experience
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• All of the above to be done fluently in English.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Additional Information

Reliability and strong work ethic

Ability to follow instructions and take initiativ

Creativity and passion for food