Food & Beverage Supervisor

BANYAN TREE; Doha; On-site; QAR 156,000 - 246,000; Full time

Job summary

Banyan Tree Doha seeks an experienced Outlet Manager to lead dining operations across luxury outlets, ensuring flawless service, superior ambiance, and consistent quality.

You will supervise staffing, cultivate guest-centric culture, mentor teams, and implement outlet standards aligned with Forbes 5-star expectations. Proficiency with menus and MICROS is preferred; excellent English communication and guest recovery skills are essential.

Qualifications

• Ability to prioritize workload.
• Organization skills and adaptability.
• 2-year experience in bar or high-volume restaurant.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Strong Micros knowledge.
• Ability to write reports and business correspondence.
• Fluency in English.

Responsibilities

• Organize and oversee the various outlets.
• Ensure quality of food and beverage.
• Maintain proper staffing and timeliness of outlets.
• Operate within Forbes 5-star standards and uphold daily.
• Display a congenial, well-groomed appearance at all times.
• Assist the department manager in development and maintenance of service standards.
• Coordinate service staff for all meal periods.
• Monitor setup and maintenance of department to ensure side-work completion.
• Communicate information to department manager as needed.
• Work safely and follow all safety procedures.

Skills

Prioritization

Organization

English fluency

Guest recovery

Micros knowledge

Report writing

Presentation

Inclusive leadership

Tools

Micros POS

Job description

Responsibilities

• Organize and oversee the various outlets
• Ensure quality of food
• beverage
• service and ambiance
• Maintain proper staffing and timeliness of various outlets
• Operate within Forbes 5-star standards and hold team accountable to these standards on a daily basis
• Display a congenial appearance and is well groomed at all times
• Assisting the department manager in development
• implementation and maintenance of outlet service standards
• Training both group and in one on ones to stress service standards
• safety
• and product knowledge
• Coordinates all service staff for all meal periods in the outlets during the shift
• Monitor set up and maintenance of department to ensure all side work is complete
• Perform all other administrative functions required and communicate information to the department manager as needed
• Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
• Knowledge of the food and beverage menus offered in the outlets
• Must be able to correctly ID guests when ordering alcohol either at tables or at the bar
• To be able to conduct Safety awareness topics
• Assist in organization of back of house storage areas
• office
• liquor rooms and beer coolers

Qualifications

• Ability to prioritize workload.
• Organization skills and ability to adapt quickly to any given situation.
• 2-year experience in bar or high-volume restaurant in a similar restaurant/bar environment.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Strong Micros knowledge and experience
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• All of the above to be done fluently in English.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected