Food & Beverage Outlet Manager

Accorhotel; Doha; On-site; QAR 180,000 - 250,000; Full time

Benefits offered by this job

Employee benefit card with discounted)

Learning and development programs

Opportunities to grow within Accor

Planet 21 CSR initiatives

Job summary

Accor in Doha is seeking an experienced Food & Beverage Outlet Manager to oversee daily outlet operations, drive service excellence and guest satisfaction.

You will lead a diverse Heartists team, uphold safety and quality standards, and collaborate with other departments to optimize performance. This role requires at least 5 years in F&B with supervisory experience, preferably in luxury settings, and fluency in English.

Qualifications

• Minimum 5 years of F&B experience with supervisory responsibilities.
• Experience as an F&B Outlet Manager or similar role in luxury/upscale environments.
• Strong knowledge of F&B operations, service standards, food safety and hygiene.
• Proven ability to lead, coach, and develop diverse teams.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Oversee daily outlet operations to ensure service quality, safety and guest satisfaction.
• Lead, coach and develop the Heartists while maintaining a positive work environment.
• Engage with guests, anticipate needs and handle feedback professionally.
• Monitor standards, revenue, costs and overall outlet performance.
• Manage inventory and minimize wastage with effective stock control.
• Ensure compliance with Accor luxury standards and hygiene guidelines.
• Drive sales through upselling and support revenue targets.
• Coordinate with other departments to improve service and efficiency.

Skills

F&B Operations

Team Leadership

Guest Relations

Cost Control

Budgeting

Communication

Education

Bachelor's degree in Hospitality / F&B Management

Job description

As our Food amp Beverage Outlet Manager you will play a key role in delivering an exceptional dining experience overseeing the day to day operations of the outlet while ensuring high standards of service quality and guest satisfaction You will lead and develop your team drive operational excellence and create meaningful and memorable moments for every guest

What is in it for you?

• Employee benefit card offering discounted rates in Accor hotels worldwide
• Learning and development programs through our Academies
• Opportunities to develop your talent and grow within your property and across Accor worldwide
• Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives including Planet 21

What you will be doing

• Lead Operations Oversee daily outlet operations ensuring excellent service food quality hygiene and safety standards
• Lead the Team Coach motivate and develop the Heartists while fostering a positive working environment
• Deliver Guest Excellence Engage with guests anticipate their needs and handle feedback professionally
• Drive Performance Monitor service standards revenue costs and overall outlet performance
• Manage Inventory Control stock minimize wastage and ensure effective inventory management
• Maintain Standards Ensure compliance with MGallery hotel F amp B food safety and hygiene standards
• Drive Sales Promote upselling opportunities and support achievement of outlet revenue targets
• Team Administration Support scheduling briefings attendance and daily operational requirements
• Collaborate amp Improve Work closely with other departments and continuously identify opportunities to improve service and efficiency

Qualifications

• Minimum 5 years of F&B experience, including supervisory or management responsibilities.
• Previous experience as an F&B Outlet Manager, Restaurant Manager, or similar role, preferably in a luxury or upscale environment.
• Strong knowledge of F&B operations, service standards, food safety, and hygiene.
• Proven ability to lead, coach, and develop diverse teams.
• Strong understanding of cost control, budgeting, revenue, and financial targets.
• Excellent guest relations and problem-solving skills.
• Strong communication, organization, and interpersonal skills.
• Ability to work flexible hours, weekends, and public holidays as required.
• Fluent English; additional languages are an advantage.
• Degree or diploma in Hospitality, F&B Management, or a related field is preferred.
• Knowledge of Accor or international luxury hospitality standards is an advantage.