Fashion Retail Assistant Store Manager – Customer Care

Alshaya Group; Qatar; On-site; QAR 50,000 - 70,000; Full time

Job summary

Alshaya Group is seeking an experienced Store Supervisor for our Qatar retail operation. You will collaborate with the Store Manager to deliver exceptional customer service and drive sales through a skilled, motivated team.

You will work across departments to keep the store running smoothly, provide constructive feedback to the brand and area managers, and may stand in for the Store Manager during absences. Fluent English is required with Arabic a bonus.

Qualifications

• 3+ years of retail management or supervisory experience.
• Understanding of fashion retail landscape.
• Excellent English written and spoken skills; Arabic an advantage.

Responsibilities

• Assist Store Manager in achieving objectives and ensuring top customer service by staff.
• Collaborate with departments to maintain smooth store operations and share feedback with store, brand and area managers.
• Possible deputizing for the Store Manager during leaves.

Skills

Retail management

Customer service

Staff training

English proficiency

Leadership

Tools

PC literacy

Job description

Alshaya Group is seeking an experienced Store Supervisor for our Qatar retail operation. You will collaborate with the Store Manager to deliver exceptional customer service and drive sales through a skilled, motivated team.

You will work across departments to keep the store running smoothly, provide constructive feedback to the brand and area managers, and may stand in for the Store Manager during absences. Fluent English is required with Arabic a bonus.