Enterprise Services Ops Engineer - End-to-End & SLA

Flip retail; Qatar; On-site; QAR 60,000 - 100,000; Full time

Job summary

Flip retail is seeking an Enterprise Services Support Engineer to oversee daily operations of critical network services, including SD-WAN, IPVPN, EVPN and related technologies, ensuring end-to-end responsibility and SLA compliance. The role involves supervising setup, provisioning, repair, and handover of services to customers, coordinating with internal teams to maintain service quality and dependability.

Candidates should demonstrate strong coordination skills and a customer-focused mindset to

Responsibilities

• Oversee daily operations for SD-WAN, security and related networking services.
• Coordinate setup, provisioning, repair, and end-to-end accountability to meet SLA.

Job description

Flip retail is seeking an Enterprise Services Support Engineer to oversee daily operations of critical network services, including SD-WAN, IPVPN, EVPN and related technologies, ensuring end-to-end responsibility and SLA compliance. The role involves supervising setup, provisioning, repair, and handover of services to customers, coordinating with internal teams to maintain service quality and dependability.

Candidates should demonstrate strong coordination skills and a customer-focused mindset to