Doha Operations Team Leader | Customer Service Focus

Avanta Works; Qatar; On-site; QAR 9,000 - 11,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation days

Performance bonuses

Job summary

Avanta Works in Doha, Qatar is seeking a capable Supervisor to join our team and start a career path in operations management. The role offers hands-on experience in daily oversight and customer service excellence.

You will supervise daily operations, monitor staff performance, coordinate training, and prepare reports. The position emphasizes independent work, strong communication, and a proactive approach to solving issues.

Qualifications

• Bachelor’s degree in Business Administration or related field preferred but not required.
• Proven experience as a supervisor or relevant role is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise daily operations of the organization.
• Monitor staff performance and ensure compliance with policies and procedures.
• Coordinate training sessions for employees as needed.
• Prepare reports on employee performance, attendance records, etc.
• Develop strategies to improve customer service standards and resolve customer complaints in an efficient manner.

Skills

Communication skills

Leadership

Interpersonal skills

Education

Bachelor's degree in Business Administration or related field

Job description

Avanta Works in Doha, Qatar is seeking a capable Supervisor to join our team and start a career path in operations management. The role offers hands-on experience in daily oversight and customer service excellence.

You will supervise daily operations, monitor staff performance, coordinate training, and prepare reports. The position emphasizes independent work, strong communication, and a proactive approach to solving issues.