Commissary Supervisor

Americana Restaurants; Doha; On-site; QAR 134,000 - 201,000; Full time

Job summary

Americana Restaurants is seeking an experienced Food Safety & Quality Lead Auditor to oversee the implementation of food safety systems and SOPs, conduct audits, and provide field trainings. The role includes laboratory HACCP oversight, management of complaints, and ensuring compliance with standards.

The candidate should have a university degree in a related field, 5 years of experience, and certification as a Lead Auditor, with fluency in Arabic and English.

Qualifications

• University degree in Veterinary Medicine, Microbiology, Agriculture, Food Technology or equivalent with minimum 5 years experience in the field.
• In-depth knowledge of Food safety and quality management systems (FSSC 22000:2018, ISO 9001).
• Comprehensive knowledge in laboratory testing, food safety and quality standards.
• Certified Food Safety & Quality Lead Auditor.

Responsibilities

• Oversees Implementation of Food Safety and Quality management systems and SOPs and conducts audits and trainings in the field.
• Oversees laboratory microbiological HACCP plans and ensures quality policy is up to date and manages customer complaints.
• Lead in HACCP reviews during product development, process changes, and periodic reviews to ensure food safety requirements are maintained.
• Coordinate and lead traceability exercises and mock recalls as scheduled.
• Investigate food safety incidents, non-conformities, and customer complaints, and assist in root cause analysis and preventive actions.

Skills

Fluent Arabic

Fluent English

Education

University degree in Veterinary Medicine, Microbiology, Agriculture, Food Technology or equivalent

Certified Food Safety & Quality Lead Auditor

Job description

• Oversees Implementation the Food Safety and Quality management systems, and all SOPs relating to Food Safety & Quality, and conducts audits and food safety & quality trainings on the field.
• Oversees the laboratory microbiological & HACCP plans and ensures quality policy is up to date and managing customer complaints and ensuring the efficiency of the quality and the safety of the food supply are in compliance with the standards.

Key Responsibilities:

• Managing internal hygiene, sanitation procedures and quality in the facility assuring that the system is fully implemented in the Commissary Center and correct deficiencies.
• Monitors the operation procedures for the products
• Verify implementation of HACCP, PRPs, OPRPs, and CCP monitoring activities.
• Lead in HACCP reviews during new product development, process changes, and periodic reviews to ensure food safety requirements are maintained.
• Monitor corrective actions and verify the effectiveness of implemented actions.
• Review and verify food safety records for completeness, accuracy, and compliance.
• Conducts internal audits and follow up on closure of audit findings.
• Coordinate and lead traceability exercises and mock recalls as scheduled.
• Investigate food safety incidents, non conformities, and customer complaints, and assist in root cause analysis, corrective action and preventive action creation and implementation.
• Verify compliance with allergen management, food defense, and food fraud prevention programs.
• Assist in maintaining product specifications, process specifications, and food safety documentation.
• Support supplier approval activities and monitor supplier compliance documentation.
• Conduct food safety induction and refresher training for employees.
• Monitor product labeling, coding, and traceability requirements.
• Prepare food safety reports, KPI summaries, and trend analysis for management review.
• Participate in risk assessments related to food safety processes and operational changes.
• Ensure all municipality permits, licenses, and food safety requirements remain valid and compliant.
• Promote food safety culture by coaching employees on GMP and food safety requirement.
• Stay updated on food safety regulations, industry requirements, and customer standards.
• Ensure receiving raw materials according to the agreed quality standards and food safety standards
• Monitor and review microbiological analysis results to ensure product safety, compliance with specifications, and timely identification of production or quality issues.
• Verifying and maintaining all the daily food safety records as per the requirements of the applied food safety and quality systems.
• Conducting the municipalities accredited food safety training programs for the commissary such as Basic Food Safety.
• Plans and conducts internal food safety & quality system audits.
• Work with Purchasing Department to manage supplier quality and compliance.
• Monitor industry and regulatory updates, trends, and news to keep the company informed and ahead of the curve.
• Support special projects, investigations, audits, inspections, and continuous improvement initiatives as directed by management.

Educational Qualifications:

• University degree in Veterinary Medicine, Microbiology, Agriculture, Food Technology or equivalent with minimum 5 years- experience in the field.
• In-depth knowledge of Food safety and quality management system mainly and not only (FSSC 22000 :2018 standard, ISO 9001,)
• Comprehensive knowledge in laboratory testing, food safety and quality standards
• Certified Food Safety & Quality Lead Auditor.
• Can effectively manage subordinates and determine training and development needs.
• Language Skills: Fluent Arabic and English (Oral/Written).
• Working knowledge of Codex Alimentarius rules and guidelines related to food processing.
• Knowledge of government inspection procedures and regulations.