Club Rotana Lounge Waitress

Rotana; Doha; On-site; QAR 36,000 - 60,000; Full time

Job summary

Rotana seeks dynamic Food & Beverage cum Front Office professionals to advance their careers in Doha. As a Club Rotana Waitress, you will deliver professional service, create memorable dining experiences, and contribute to a welcoming atmosphere for our guests.

You will greet, seat and serve guests, learn the menu to advise accurately, and uphold high hygiene standards while supporting upselling initiatives. This role requires a Diploma/Degree in hospitality or F&B and a strong service mindset.

Qualifications

• Diploma / degree in hospitality or vocational training in F&B.

Responsibilities

• Provide professional service to guests in the Club Rotana lounge according to standard operating procedures.
• Greets and seats guests and serves in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food & beverage menu to advise guests.
• Monitor quality of food & beverages being served.
• Maintain high levels of hygiene and cleanliness in the Club Rotana and equipment.
• Prepare for service (mise-en-place) before, during, and after service.
• Minimize wastage, breakage and spoilage, and upsell to increase revenue.

Skills

English proficiency

Guest service

Interpersonal skills

Hands-on

Passion for service

Positive attitude

Thrives under pressure

Job understanding

Taking responsibility

Customer focus

Teamwork

Education

Hospitality / F&B diploma

Job description

We are currently looking for dynamic, and self motivated Food & Beverage cum Front Office professionals who want to move their careers forward.

As a Club Rotana Waitress you are responsible to provide professional service to our guests, ensuring their stay will become a memorable dining experience.

Key Responsibilities:

• Perform all necessary tasks to service guests within the Club Rotana lounge according to the standard of performance manual of the hotel
• Great and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Education Qualifications:

Diploma / degree in hospitality or a vocational training in food & beverage.

Skills Required:

• Good command of English
• Guest service
• Interpersonal skills
• Hands-on
• True passion for people and service
• Positive and pleasant attitude
• Thrive through working in a busy environment
• Stay calm under pressure
• Understanding the Job
• Taking Responsibility
• Customer Focus
• Teamwork

Employment / Job Type:

Full Time

Nationality:

GCC National

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry:

Hospitality

Department / Functional Area:

Front Office

Closing Date:

28 October 2026