Business Analyst

Fusion Integrated Solutions; Qatar; On-site; QAR 220,000 - 300,000; Full time

Job summary

Fis QA is seeking an experienced Business Analyst to advocate for IT requirements across subsidiaries. You will translate business needs into functional specs for ERP implementations, drive process optimization, and guide agile development initiatives. English fluency is required; Arabic is advantageous.

The role emphasizes collaboration with business users, IT teams, and vendors to ensure solutions deliver measurable value and align with strategic objectives.

Qualifications

• Bachelor's degree in related field.
• 5+ years in business or systems analysis.
• Experience with ERP platforms (SAP, Oracle, or MS Dynamics).
• Fluency in English; Arabic is a plus.

Responsibilities

• Conduct comprehensive business process analysis across subsidiaries and departments.
• Develop functional requirements and user stories for automation.
• Work with ERP systems configuration, integration, and rollout.
• Support UAT and ensure solutions meet business requirements.
• Collaborate with project managers and development teams for on-time delivery.

Skills

Business analysis

Stakeholder management

Workshop facilitation

SDLC

ERP systems

Agile methodologies

Education

Bachelor's degree

Tools

Jira

Confluence

Visio

BPMN

Job description

About The Role

This role serves as the internal customers' advocate for IT requirements, working closely with various subsidiaries and departments across the group to drive digital transformation and process optimization. The role bridges the gap between business needs and technical solutions, ensuring that IT initiatives align with organizational objectives and deliver measurable value.

The position requires a unique combination of business acumen and technical expertise, with the ability to analyze complex business processes, identify improvement opportunities, and translate business requirements into functional specifications for system implementation. The function plays a crucial role in enhancing operational efficiency through strategic technology implementations and process improvements.

Responsibilities

• Conduct comprehensive business process analysis across multiple subsidiaries and departments, documenting existing processes using industry-standard methodologies and tools.
• Analyze processes to propose enhancements; produce future-state process maps that leverage technology to improve efficiency.
• Develop comprehensive functional requirements for automation: detailed specs, use cases, user stories, and acceptance criteria.
• Work with ERP systems (SAP / Oracle / Microsoft Dynamics) — configuration, integration, and rollout.
• Participate in software development projects using Agile methodologies (sprint planning, standups, reviews, retrospectives).
• Create and maintain business and technical documentation: process flows, requirement specs, user manuals.
• Conduct impact analysis for proposed changes and evaluate system interdependencies and risk.
• Manage stakeholder relationships (business users, IT teams, external vendors) and competing priorities.
• Facilitate workshops, interviews, and requirements gathering across diverse stakeholder groups.
• Support UAT, coordinate with business users, ensure solutions meet business requirements and quality standards.
• Collaborate with project managers and development teams to ensure timely delivery within scope, budget, and quality.
• Provide training and support to end users during implementations and upgrades.

Candidate Attributes

• Exceptional analytical and problem-solving skills; ability to decompose complex problems.
• Excellent communication with both technical and non-technical stakeholders; strong workshop facilitation.
• Strong business acumen across finance, supply chain, HR, and other core business domains.
• Technical aptitude: SDLC, databases, system integration, emerging technologies.
• High attention to detail; adaptability to dynamic environments.
• Continuous learning mindset with ongoing professional development.

Education and Experience

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
• 5+ years of experience in business analysis, systems analysis, or similar roles with demonstrated success.
• Professional certifications in Business Analysis (CBAP, PMI-PBA) are an advantage.
• Experience with ERP platforms (SAP, Oracle, Microsoft Dynamics) and BA tooling (Jira, Confluence, Visio, BPMN).
• Fluency in English mandatory; Arabic is an advantage.