Airport Host/Hostess — Elevate Guest Experience at Hamad Intl

Qatar Airways Group; Doha; On-site; QAR 67,000 - 89,000; Full time

Job summary

Qatar Duty Free, part of Qatar Airways Group, is hiring a Doha-based Host/Hostess at Hamad International Airport. You will greet arriving guests, welcome them to the restaurant, and manage timely seating to ensure a positive first impression.

Responsibilities include taking guest information, handling reservations, coordinating with service and kitchen staff, maintaining dining areas, and upholding grooming standards while complying with health and safety policies.

Qualifications

• Minimum Highschool Qualification with minimum 2 years Job Related experience.
• Preferably previous experience in similar role.
• Ability to listen and respond to demanding guest needs.
• Ability to work in a busy environment under pressure.
• Ability to work well in a team.
• Be able to stand for long period of time.
• Responsible for incoming and passing by guest.
• Ability to handle multiple tasks, prioritize and work in a busy environment under pressure preferred.

Responsibilities

• Welcome, greet and seat guests, and present the menus to guests with a positive approach and a smile.
• Take guest information and inform waiting times to guests accurately when tables are not immediately available.
• Handle the table bookings, arrange dining reservations for guests in advance and as they arrive at the restaurant, escorting guests to their tables.
• Regularly check reservation list, coordinate with service associate and kitchen staff for necessary preparation of guest arrival.
• Inspect and maintain the dining facilities to ensure dining area are cleaned at all the times.
• Collect comment cards from the guest and compile all feedback for management attention and action for future improvement.

Skills

High school diploma

Guest service

Teamwork

Multitasking

Stamina under pressure

Education

High school qualification with 2 years experience

Job description

Qatar Duty Free, part of Qatar Airways Group, is hiring a Doha-based Host/Hostess at Hamad International Airport. You will greet arriving guests, welcome them to the restaurant, and manage timely seating to ensure a positive first impression.

Responsibilities include taking guest information, handling reservations, coordinating with service and kitchen staff, maintaining dining areas, and upholding grooming standards while complying with health and safety policies.