Working in Lisbon: Customer Care Advisor (French Speaker)

BluSelection; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider in Lisbon is seeking a Customer Care Advisor who is fluent in French and has a B2 level in English. In this role, you will assist customers and provide an outstanding experience, working full-time on a rotational schedule. The company offers a long-term contract with free accommodation and support for international candidates moving to Lisbon.

Serviços

Free accommodation

Yearly flight ticket home

Free Portuguese lessons

Social events and activities

Qualificações

• A native level of French is required.
• Valid Portuguese work permit is a must.
• Excitement about intercultural communication.

Responsabilidades

• Assist customers with inquiries in a professional manner.
• Maintain high standards of customer service.
• Work in a rotational schedule from 7am to 10pm.

Conhecimentos

Fluent in French

B2 level in English

Excellent communication skills

Attentive listener

Team player

Descrição da oferta de emprego

Working in Lisbon: Customer Care Advisor (French Speaker)

Have you always dreamed of living in one of the most colourful and vibrant metropolises in Europe? Do you enjoy working with people and have excellent communication skills? You think in a problem-oriented way and can keep a cool head? Then put your skills to work in Lisbon!

Your responsibilities and impact as a Customer Care Advisor will be:

A native level of French and at least a B2 level of English

Knowledge of the value and impact that a good customer experience can create

Being an attentive listener, comfortable and skillful at communicating with people

Having a drive for excellence and professionalism

Being a real team player and committed to your work

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required)

What’s in it for you?

Type of contract: a long-term fixed term contract, renewable every year

Working hours: full time (40h/week)

Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

For international candidates:

Reimbursement of your initial flight expenses after 9 months

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

What should you expect from living in Lisbon?

A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!