Villa Manager/Head Housekeeper (M/F)

Descompagnons Trabalho Temporário Lda; Viseu; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A luxury hospitality brand in Portugal seeks a Head Housekeeper to manage cleanliness and guest satisfaction at their private villas. This role requires strong leadership and exceptional attention to detail, ensuring that every guest experience exceeds expectations. Candidates should have 2 to 4 years in a similar role, fluent in both English and Portuguese, and possess a valid driver’s license.

Serviços

Tailored training and professional development

Supportive team environment

Qualificações

• 2 to 4 years of experience in a senior housekeeping or butler role.
• Excellent knowledge of safety standards in cleaning.
• Valid driver’s license.

Responsabilidades

• Oversee housekeeping operations maintaining cleanliness standards.
• Lead and train housekeeping staff.
• Conduct quality inspections of villas.

Conhecimentos

Leadership and team management

Attention to detail

Fluent in English and Portuguese

Knowledge of cleaning chemicals and procedures

Organizational skills

Descrição da oferta de emprego

Overview

Join the VILA VITA Family. Elevate the Standard of Luxury Living! We are seeking a dedicated, oriented, and experienced Head Housekeeper to manage the impeccable cleanliness and maintenance of our luxurious private villas at VILA VITA Parc. This is a unique opportunity to lead a professional housekeeping team and ensure every guest experiences the highest level of comfort and cleanliness.

About the Role:

As a Villa Manager/Head Housekeeper, you will be responsible for maintaining the impeccable standards of cleanliness and order throughout the property, ensuring each villa exceeds guest expectations. You will lead, train, and motivate a team of housekeeping staff, working closely with other departments to deliver a seamless and luxurious guest experience. Additionally, you will host and welcome villa guests, maintaining a highly professional and courteous approach to foster positive relationships and ensure guest satisfaction.

Responsibilities

• Oversee daily housekeeping operations, ensuring flawless cleanliness and maintenance of all interior and exterior areas.
• Villa with potential for occupancy of up to 12 guests (note: this is a property detail).
• Lead, train, and inspire a team of up to 8 housekeeping staff.
• Implement and monitor cleaning standards and procedures in line with luxury hospitality expectations.
• Ensure the consistent application of standards across all areas, adhering to the established SOPs for cleanliness and guest service excellence.
• Coordinate with maintenance and other departments to ensure timely repairs and upkeep.
• Conduct regular quality inspections and provide feedback and training to uphold superior standards.
• Manage inventory of cleaning supplies and linen, ensuring cost efficiency.
• Support guest requests for special cleaning services or personal preferences with discretion and professionalism.
• Promote a culture of safety, hygiene, and efficiency within the team.
• Maintain confidentiality and uphold the privacy and discretion required in a luxury private villa environment.
• 2 to 4 years of proven experience in a senior housekeeping or butler role, preferably within luxury hospitality villas or private estates.
• Strong leadership and team management skills.
• Excellent knowledge of cleaning chemicals, procedures, and safety standards.
• Fluent in English and Portuguese.
• German language skills are a plus.
• Exceptional attention to detail and organizational skills.
• Valid driver’s license.

Qualifications

• 2 to 4 years of proven experience in a senior housekeeping or butler role, preferably within luxury hospitality villas or private estates.
• Strong leadership and team management skills.
• Excellent knowledge of cleaning chemicals, procedures, and safety standards.
• Fluent in English and Portuguese.
• German language skills are a plus.
• Exceptional attention to detail and organizational skills.
• Valid driver’s license.

What we Offer

• A meaningful career opportunity with a class hospitality brand.
• Tailored training and continuous professional development.
• Integration into a prestigious company within the Leading Hotels of the World.
• A diverse, supportive, and inspiring team environment.

We believe in the power of people. If you’re passionate about service and ready to elevate the guest experience, we’d love to hear from you.