Technical Product Manager - Client Experience

Jobgether SRL; Portugal; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Home office bonus

Equipment provided

Stock options

Health plan

Flexible days off

Job summary

Jobgether is seeking a Technical Product Manager - Client Experience to lead the evolution of client-facing platform experiences within a global commerce infrastructure. You will own critical capabilities across developer platforms, APIs, identity management, access systems, checkout experiences, and client-facing products.

This role focuses on guiding cross-functional teams to build scalable, reliable, and intuitive solutions that improve merchant and user interactions at scale.

Qualifications

• Proven experience in technical product management of complex platforms or infrastructure solutions.
• Strong technical foundation in cloud-native architectures, distributed systems, APIs, and modern software practices.
• Ability to lead technical discussions around API design, platform architecture, microservices, and identity systems.

Responsibilities

• Own the product strategy, roadmap, and execution for the client experience layer including developer platforms, APIs, identity and access management, and checkout experiences.
• Translate business objectives into scalable technical solutions and platform capabilities.
• Lead autonomous, cross-functional engineering and product teams to deliver high-impact solutions.
• Improve end-to-end client journey including onboarding, integration experiences, merchant account management, permissions, reporting, and checkout flows.
• Drive AI-powered onboarding and integration experiences to reduce complexity and enable self-service workflows.
• Ensure reliability, security, scalability, and performance across APIs and identity systems.
• Promote ownership culture across product lifecycles from development to production operations.
• Collaborate with engineering leaders and executives to align technical decisions with strategic goals.
• Use data-driven frameworks to prioritize initiatives and roadmap balance customer needs with technical improvements.

Skills

Technical product management

Cross-functional leadership

API design discussions

Cloud-native architectures

Distributed systems

Tools

APIs

SDKs

SSO

Job description

Technical Product Manager - Client Experience

Empresa : Jobgether Tipo de Emprego : Periodo Integral Remote / Work from Home JobCopilot will tailor your resume and auto-fill the application

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Product Manager - Client Experience based in Portugal.

We are seeking a highly technical and execution-focused Technical Product Manager to lead the evolution of client-facing platform experiences within a global commerce infrastructure environment. This role sits at the intersection of product strategy, engineering excellence, and customer impact, shaping how businesses integrate with and interact with a complex technology platform. You will own critical capabilities across developer platforms, APIs, identity management, access systems, checkout experiences, and client-facing products. The position requires a strong product mindset combined with deep technical expertise to build scalable, reliable, and intuitive solutions. You will guide cross-functional teams in creating seamless integration journeys and improving how merchants and users experience digital commerce. This is an opportunity to influence the future of autonomous, AI-driven commerce while building robust systems used at global scale.

Accountabilities:

• Own the product strategy, roadmap, and execution for the client experience layer, acting as the primary leader responsible for developer platforms, APIs, identity and access management, and checkout experiences.


• Translate business objectives into scalable technical solutions, including API strategies, event-driven architectures, client-facing workflows, and platform capabilities.


• Lead autonomous, cross-functional teams of engineers and product contributors, ensuring alignment, execution excellence, and delivery of high-impact solutions.


• Optimize the end-to-end client journey by improving developer onboarding, integration experiences, merchant account management, permissions, reporting, checkout flows, and user-facing interactions.


• Drive the evolution toward AI-powered onboarding and integration experiences, reducing complexity and enabling more self-service and automated workflows.


• Establish and maintain high standards for reliability, security, scalability, and performance across APIs, identity systems, and checkout experiences.


• Promote a strong ownership culture by ensuring teams are responsible for the complete lifecycle of the products they build, from development through production operations.


• Collaborate with engineering leaders, business stakeholders, and executive teams to evaluate trade-offs, prioritize investments, and align technical decisions with strategic goals.


• Use data-driven frameworks to prioritize initiatives and create structured roadmaps that balance customer needs, technical improvements, and business opportunities.

Requirements:

• Proven experience as a Technical Product Manager, Product Manager, or similar role working on complex technical products, platforms, or infrastructure solutions.


• Strong technical foundation with experience in cloud-native architectures, distributed systems, APIs, event-driven platforms, and modern software engineering practices.


• Ability to lead technical discussions involving API design, platform architecture, microservices, SDKs, identity systems, and client-facing applications.


• Demonstrated experience building platform products or complex distributed systems, ideally involving developer tools, APIs, SDKs, authentication systems, commerce platforms, or checkout experiences.


• Strong execution skills with experience managing complex dependencies, improving delivery processes, and collaborating effectively with engineering teams.


• A product-oriented mindset with the ability to balance technical quality, customer experience, business objectives, and long-term scalability.


• Ability to communicate complex technical concepts clearly to engineers, executives, and non-technical stakeholders.


• Experience making strategic product decisions, defining priorities, and managing trade-offs between speed, scalability, and technical debt.


• Familiarity with API gateway design, API versioning, developer experience, SSO, permissions models, merchant analytics, checkout systems, and SDK-based experiences is highly preferred.


• A builder mindset focused on creating modular, scalable solutions and improving products through continuous learning and iteration.

Benefits:

• Competitive compensation package.


• Fully remote work flexibility, allowing you to work from anywhere.


• Home office bonus to support the creation of an ideal workspace.


• Company-provided work equipment.


• Stock options.


• Health plan coverage wherever you are located.


• Flexible days off.