Tech Sales Representative

Phiture; Matosinhos; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading eCommerce company in Porto is seeking a Tech Sales Representative to connect products with customer needs. You will assist customers, manage orders, and deliver technical training to the Sales team. The ideal candidate has experience in the automotive sector and is fluent in Portuguese and English. This role offers an insurance package and bonus plans.

Serviços

Insurance Package

Bonus plans

Qualificações

• Proven experience in technical roles within the automotive sector.
• Detail-oriented and customer-focused.
• Strong planning and organization skills.

Responsabilidades

• Assist customers via phone and written communication.
• Register new customers and process orders efficiently.
• Provide information on logistics and after-sales procedures.
• Develop and deliver technical training to the Sales team.

Conhecimentos

Customer orientation

Planning and organization

Fluent in Portuguese

Fluent in English

Fluent in French or Spanish

Ferramentas

Computer tools

Descrição da oferta de emprego

Overview

B-Parts is building a trusted global eCommerce brand for used auto parts, making it effortless to search and buy original parts. Every day, we help hundreds of repair shops and customers find the best solutions for their vehicles.

With a diverse and talented team, we foster an empowering environment where everyone can thrive and achieve their full potential. If you’re looking to grow your skills in the fast-paced eCommerce world, B-Parts is the perfect place to learn, collaborate, and make an impact.

We are looking for a Tech Sales Representative who will be the perfect bridge between our product and the technical needs of our customers.

Responsibilities

• Assist customers - both private and professional - via phone and written communication to find the right parts;
• Register new customers and process orders efficiently;
• Ensure all customer requests are fulfilled, providing timely updates on order status;
• Offer clear information on logistics, after-sales procedures, and any related inquiries.
• Support customer satisfaction initiatives and follow up to ensure a great experience.
• Internal Training - Be the team's "Subject Matter Expert".
• Develop and deliver technical training sessions (mechanics, electronics, parts identification) to the Sales team, increasing their confidence and knowledge.

If you’re customer-focused, detail-oriented, and eager to contribute to a seamless purchasing journey, we’d love to hear from you!

Qualifications

• Proven experience in technical roles within the automotive sector (e.g., Mechanic, Mechatronic Technician, Parts Technician/Estimator, Automotive After-Sales);
• Fluency in Portuguese and English (mandatory);
• Fluency in French or Spanish (is a plus);
• Strong customer orientation; Planning and organization skills;
• Domain of computer tools.

Benefits

• Insurance Package;
• Bonus plans.

Location: Porto headquarters.