Tech Lead, TechOps & Infrastructure

Sovos; Lisboa; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Bi-Weekly Meeting Free Days

Mentoring Programs

Globally recognised Training and Devp.

Benefits

Job summary

Sovos is seeking a Technical Lead in DevOps/SRE to accelerate our cloud-native infrastructure, scale Kubernetes clusters and drive reliability engineering. You will mentor SREs and collaborate with software teams to define SLIs/SLOs, deployments, and runbooks, shaping production readiness.

Join a global team and help Sovos deliver secure, observable, and automated infrastructure across on-prem and cloud environments, while promoting IaC and best practices throughout the TechOps organization.

Qualifications

• 7+ years of experience in DevOps, Site Reliability Engineering, Systems Administrator or Cloud Infrastructure.
• Experience leading or mentoring a group within a complex technical operations structure.
• Expertise in infrastructure-as-code, cloud environments (AWS) and on-prem VMs.
• Experience with Kubernetes and modern open-source observability stacks like Prometheus/Grafana.

Responsibilities

• Serve as a technical mentor and coach to SREs and TechOps engineers.
• Lead and elevate infrastructure teams, driving a culture of high-velocity execution.
• Define and maintain SLIs, SLOs and operational standards with software teams.
• Lead design, provisioning, scaling and deployment of cloud infrastructure and Kubernetes clusters.
• Champion IaC, observability and continuous learning across the department.
• Conduct peer reviews for IaC and deployment manifests to ensure production-grade quality.
• Define and maintain disaster recovery plans and runbooks; coach team accordingly.
• Integrate reliability practices and automated testing for infrastructure.

Skills

Leadership

Mentoring

Cloud architecture

SRE/DevOps

Automation

Networking

Security best practices

Education

Bachelor’s Degree

Tools

Terraform

CDK

Ansible

AWS

Kubernetes

Go

Python

Bash

VictoriaMetrics

Prometheus

Grafana

Job description

Build Your Future with Sovos

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionising how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don’t worry if you don't check all the boxes – We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do

Experienced in cloud-native infrastructure and distributed systems, the Technical Lead demonstrates deep expertise in automation and reliability engineering, is excited by the opportunity to evolve our platform architecture and is passionate about mentoring up-and-coming SREs and DevOps engineers. This role is a blend of senior-level technical skills combined with the opportunity to lead a tier of the TechOps organization, directly contributing to infrastructure design, system observability, and overall production readiness.

More specifically you will:

• Serve as a technical mentor and coach to other SREs and TechOps engineers
• Lead and elevate the performance of infrastructure teams, driving a culture of high-velocity execution.
• Build a collaborative partnership with software engineering teams to define SLIs, SLOs and operational standards.
• Lead the design, provisioning, scaling and deployment of cloud infrastructure, Kubernetes clusters, OnPrem VM’s and CI/CD pipelines
• Champion a culture of Infrastructure as Code (IaC), robust system observability and continual learning throughout the department.
• Conduct peer reviews for IaC, deployment manifests and architecture proposals to ensure production-grade quality and security.
• Define & maintain infrastructure specifications, disaster recovery plans and runbooks, coaching the team in adopting them.
• Integrate reliability practices, automated testing for infrastructure and streamlined incident response processes.

What We Need From You

• Bachelor’s Degree in related field/discipline
• Minimum of 7 years of work experience in DevOps, Site Reliability Engineering, Systems Administrator or Cloud Infrastructure.
• Experience leading or mentoring a group or team within a complex technical operations structure.
• Ability to achieve results and troubleshoot complex systems in a fast-paced, dynamic environment
• Skilled in cloud-native systems architecture and high-performance computing patterns.
• Expert in infrastructure-as-code (e.g., Terraform, CDK, Ansible, etc), managing cloud environments (AWS) and OnPrem virtual machines.
• Expertise in developing reliable automation, orchestration or custom tooling in Go, Python, Bash, etc.
• Experience with advanced container orchestration (Kubernetes) and modern open-source observability stacks (e.g., VictoriaMetrics, Prometheus, Grafana) is a strong plus.
• Deep understanding of networking, microservices architecture and security best practices.
• Essential Job Functions:
  • Interact effectively with teammates, colleagues and other teams
  • Comprehend and communicate complex concepts
  • Concentrate, analyze and resolve complex problems

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• An opportunity to work with a global team
• Bi-Weekly Meeting Free Days!
• Mentoring Programs
• Globally recognised Training and Development programs
• Benefits

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates.