Team Leader

Lingonova

Lisboa

In loco

EUR 14.000 - 17.000

Tempo pieno

3 giorni fa

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Performance bonus

Descrizione del lavoro

Lingo-nova in Lisbon is seeking a Team Leader to manage a customer service team on-site. You will guide daily operations, coach staff, and drive performance in a fast-paced environment, ensuring top service for Flemish-speaking customers. The role requires fluent Flemish and English, and you must be based in Lisbon.

Rotating shifts Monday to Saturday 9:00–22:00; salary around €1,400 with a €100 bonus; relocation not provided. Only candidates already living in Lisbon will be considered.

Competenze

Fluent or native-level Flemish
Fluent or native-level English
Based in Lisbon, Portugal
On-site in Lisbon

Mansioni

Lead a customer service team and drive performance in a dynamic on-site environment
Coach and develop team members to achieve service level targets and quality metrics
Collaborate with QA and support teams to ensure consistent customer satisfaction

Conoscenze

Flemish

English

Team leadership

Descrizione del lavoro

About the Role

Join a customer service team in Lisbon as a Team Leader. You will lead a team in a dynamic customer service environment and help it deliver strong results. This is an on-site role for Flemish speakers.

Requirements