Strategic PMO Lead — Project Management & Implementation

ManpowerGroup; Lisboa; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

ManpowerGroup is seeking a Head of Project Management to join the Professional Services function of a technology company that develops and implements management software for the services sector. You will lead the Project Manager and implementation specialist teams, oversee the project portfolio, ensure delivery quality, and drive process improvements.

The role focuses on team leadership, cross-portfolio oversight, and direct involvement on the most critical projects when needed.

Qualifications

• Solid, senior-level experience in software implementation project management.
• Experience leading teams of Project Managers beyond individual projects.
• Experience delivering and implementing B2B software.
• Experience managing multiple projects simultaneously, with varying sizes and durations.
• Knowledge of project financial management, including revenue, effort, costs, and margins.
• Experience implementing and improving project management processes.
• Strong team management, problem-solving, risk mitigation, and prioritisation skills.
• Fluency in Portuguese and English.

Responsibilities

• Team leadership: Lead and develop the Project Manager and implementation specialist teams, overseeing performance, evaluations, and skills development.
• Portfolio management: Oversee ongoing projects across the portfolio, identify delays, monitor deadlines and quality standards, and support Project Managers in resolving issues.
• Capacity management: Manage the capacity and schedules of the technical team shared across projects, considering rescheduling, third-party dependencies, and changing priorities.
• Financial management: Ensure financial control of projects and the department, including revenue, effort, costs, and margins, identifying and explaining variances.
• Risk and quality management: Identify and monitor risks, define acceptance criteria, and ensure that technical testing and validation are carried out before delivery to the client.
• Processes and continuous improvement: Implement the new project management processes currently being redesigned, ensure they are adopted, and promote continuous improvement of procedures.
• Client and scope management: Oversee critical situations, support conflict resolution, and ensure effective control of changes to project scope.
• KPIs and reporting: Monitor portfolio indicators and reporting data to identify variances, support decision-making, and improve delivery management.
• Critical projects: Closely monitor the most complex or critical projects and become directly involved when necessary.

Skills

Senior project management

Team leadership

B2B software delivery

Multi-project management

Financial management

Process improvement

Risk management

Prioritisation

Portuguese & English

Job description

ManpowerGroup is seeking a Head of Project Management to join the Professional Services function of a technology company that develops and implements management software for the services sector. You will lead the Project Manager and implementation specialist teams, oversee the project portfolio, ensure delivery quality, and drive process improvements.

The role focuses on team leadership, cross-portfolio oversight, and direct involvement on the most critical projects when needed.