STORE MANAGER - FULL-TIME - ALGARVE OUTLET - W/M

The Kooples Group; Faro; Presencial; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

The Kooples Group seeks a passionate Store Manager for our Outlet Store in Algarve. You will be responsible for daily operations, leading a sales team, and delivering a premium client experience in line with brand standards.

This fixed-term role requires exceptional customer service, strong fashion sense, and the ability to maximize sales through effective communication and strategic store management.

Qualificações

• Exceptional customer service skills required.
• Strong communication and sales ability to maximize store performance.
• Ability to provide daily operational management and guidance to the team.
• Maintain presentation of products according to brand standards.

Responsabilidades

• Deliver the TK Client Experience with personalized service.
• Develop store sales through analysis and effective leadership.
• Recruit, train, and coach the sales team to achieve goals.
• Ensure smooth store operations and visual merchandising compliance.

Conhecimentos

Customer service

Communication

Sales skills

People management

Fashion knowledge

Descrição da oferta de emprego

We are looking for a passionate Store Manager with experience in retail to join our amazing team in our future Outlet Store in Algarve !

Please note that it is a fixed-term contract.

The candidate must have an exceptional customer service skills and a strong sense of fashion. Moreover, candidate has to show the ability to maximize sales through strong communication skills, knowledge of the industry and the enthusiasm resulting in increased sales. Candidate has to be able to provide daily operational management and guidance for the store ensuring that the products are presented in accordance to the brand standards.

What is more, candidate will have to achieve budgeted sales plans for the store on a weekly, monthly and yearly basis.

Under the direction of the Area manager, you will contribute to the achievement of sales goals at the point of sale.

As a true The Kooples brand ambassador, your main tasks will be the following:

1/ To allow our customers to live the unique TK Client Experience:

• Greet and assist customers throughout their visit, ensuring a personalized service;
• Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
• Build customer loyalty and guarantee customer satisfaction.

2/ To ensure the development of the sales of your point of sale:

• Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
• Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
• Ensuring reporting to management (daily reports, weekly and monthly reports);
• Management of the trading budget of the point of sale.

3/ Manage, animate and focus your sales team:

• Participation in recruitment;
• Ensuring the integration and training of new employees;
• Management of sales goals on a daily basis (custom goals, challenges, etc.);
• Guarantee the development of the skills of your employees (assessment, coaching...).

4/ Ensuring the optimal functioning of the point of sale:

• Create schedules and set up zoning;
• Creation of the visual merchandising according to the guidelines of our company;
• Ensuring the smooth running of the point of sale.