Store Manager

Descompagnons Trabalho Temporário Lda; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading retail company in Lisbon is seeking a Store Manager for a 6-month term. The ideal candidate will have at least 2 years of experience in team leadership and a passion for customer experience in an omnichannel retail environment. Responsibilities include enhancing customer satisfaction, leading the team, and ensuring operational excellence. Fluent English is required, with additional languages as a bonus. This role offers a dynamic environment in a reputable brand committed to inclusion and diversity.

Qualificações

• Minimum 2 years of experience leading a team.
• Fluent in English; additional languages are a plus.
• Legal right to work in the EU without visa sponsorship.

Responsabilidades

• Ensure outstanding customer service and satisfaction.
• Lead and inspire the store team.
• Manage point of sale efficiently and make commercial decisions.
• Maintain the brand image aligned with company values.
• Carry out store operations following company policies.

Conhecimentos

Customer satisfaction

Team leadership

Communication

Flexibility

Descrição da oferta de emprego

We are a run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today, including over 200 stores and presence in more than 100 countries.

Our mission? Walking with purpose, delighting people with a playful, sustainable and responsible walking experience.

About the Role

We are currently looking for a Store Manager (6 months term contract) to lead our Camper store in LISBON; an individual who is passionate, proactive, and aligned with our brand values: REAL, IMAGINATIVE, PLAYFUL and CARING.

As a Camper Store Manager, your mission will be to attain the objectives in terms of sales, service and business growth.

We're counting on you to offer the full brand experience to our omnichannel consumers, develop the team's potential and oversee all the operations of the store in order to achieve the best level of customer service and business efficiency.

Your main tasks will be:

• Customer Experience Management: Our customers matter! You will have a crucial role in ensuring that the level of customer satisfaction is met by providing an outstanding service and developing term relationships with our customers at an omnichannel level.
• Team Management: our people are the key asset at Camper! You will be taking on the role of leader within the team, actively participating in the recruitment process, acting as a trainer/coach, and always inspiring and leading by example.
• Business Results & Efficiency: Optimizing is our ultimate goal. As a Store Manager you are required to manage the point of sale efficiently, influencing commercial decisions and taking business analysis into account.
• Brand image: Each store embodies the Company's culture, values and principles. You will be responsible for Camper brand image towards our customers, with the aim of ensuring a premium image aligned with the Company's identity and ESG principals.
• Operational excellence: In the omnichannel era, operations are key and have a great impact on the connection chain with the customer. You will carry out store operations according to the Company's Policies & Procedures. Organization leads to efficiency.

About You

• You are passionate about Retail, in all of its shades (in-store and omnichannel).
• You have minimum 2 years of experience leading a team.
• You are flexible and available to work full time.
• You inspire people and have a strong team spirit and great energy.
• You are a great communicator and are highly oriented.
• You encourage and promote curiosity, diversity and collaboration through your innovative mindset.
• You can speak fluent English. Any additional language will be a plus.
• You have the legal right to work in European Union without requiring visa sponsorship.

If you feel we're talking about you and want to join our big Camper family, click and apply.

We look forward to receiving your application!

Want to learn more about us? Visit our LinkedIn page or Camper.com to start walking with us today!

Camper is committed to the principle of equal opportunities to create a diverse and inclusive business. We value the differences that diversity brings to our brand and uphold this as part of our company values.

• We aim to provide a working environment that fosters inclusion, fairness, equity, and respect for social and cultural diversity and that is free from unlawful discrimination and harassment. Our recruitment processes consider applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled status or any other characteristic protected by law.