Sr Specialist GBS Credit & Collections - E-commerce

adidas; Porto; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading sportswear company in Porto is seeking a Sr Specialist for GBS Credit & Collections. In this role, you will manage receivables and disputes while overseeing credit risks. Ideal candidates will have over 5 years of experience in finance, strong skills in SAP and Excel, and the ability to communicate effectively in English. This position offers a dynamic work environment with opportunities for professional growth.

Serviços

Diversity and inclusion initiatives

Team-oriented environment

Career development opportunities

Qualificações

• 5 plus years relevant work experience in the accounting / corporate finance area.
• Broad and deep theoretical understanding of job function.

Responsabilidades

• Ensure timely collection of receivables by working with customers and stakeholders.
• Manage disputes and credit risks efficiently.
• Lead projects to streamline finance processes and mitigate risks.

Conhecimentos

Strong Finance Acumen

Solid experience with SAP

Solid experience with Excel

Experience in Shared Service environment

Experience in DTC channel

Strong problem solving skills

Strong analytical skills

Attention to detail

Solid interpersonal skills

Ability to communicate in English

Formação académica

University degree in Accounting or Business Administration

Ferramentas

SAP

Excel

Descrição da oferta de emprego

Sr Specialist GBS Credit & Collections - E-commerce

Purpose & Overall Relevance for the Organization

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.

The pursue of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

Key Responsibilities

• Ensure a timely collection of open marketplaces receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.
• Ensure that all payments are received are allocated accurately and timely without any errors
• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
• Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
• Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.
• Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.
• Manage customer relationship, which includes problem resolution and root cause analysis
• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy
• Perform review, analysis and proposal of release on credit block deliveries.
• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
• Act as the point of contact for the process related issues and support on escalations
• Track disputes, forward to the right department for their solution and follow-up until their closing.
• Identify the improvement opportunities and support their implementation
• Provide insight into the calculation of the required provision for uncollectable balances.
• Support requests from internal and external stakeholders.
• Establish and maintain strong financial controls over the work performed.
• Ensure desktop procedures are updated in line with standards and policies.

Key Relationships

• GBS DTC Operations
• GBS R2R
• Digital Partner Commerce Partner Program
• Market Finance
• DTC Global Process Owners

Knowledge, Skills and Abilities

• Strong Finance Acumen
• Solid experience with SAP and Excel
• Experience in a Shared Service environment or similar
• Experience in DTC channel
• Ability to read, write and communicate in English in a business environment setting.
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation
• Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
• Strong problem solving and analytical skills
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious.

Requisite Education and Experience / Minimum Qualifications

• University degree in Accounting, Business Administration or similar field
• 5 plus years relevant work experience in the accounting / corporate finance area
• Broad and deep theoretical understanding of job functi on

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– Culture Starts With People, It Starts With You –

By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.