Specialist Software Engineer - AppliedAI

Amgen Inc. (IR); Portugal; Híbrido; EUR 52 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Resumo da oferta

Amgen Inc. in Lisbon, Portugal, is seeking a Specialist Software Engineer – AppliedAI to design, develop, and deploy GenAI-powered agents and Custom GPTs for enterprise use.

You will partner with cross‑functional teams, data engineers, platform teams, and product owners to translate business needs into reliable, production-grade AI solutions. You will mentor engineers, drive platform adoption, and ensure compliance with data privacy and regulatory standards while staying current with GenAI

Qualificações

• Master’s degree with 5+ years of experience in Computer Science, IT, or a related field, OR Bachelor’s with 8+ years.
• 3+ years building and deploying Generative AI applications or Custom GPTs in production (OpenAI preferred).
• Experience working with global, distributed teams using Scaled Agile methodologies.

Responsabilidades

• Design, develop, and deploy GenAI-powered agents and Custom GPTs on enterprise AI platforms.
• Collaborate with cross‑functional teams to translate business requirements into production solutions.
• Provide technical leadership and mentorship to accelerate GenAI adoption.
• Create clear design docs, runbooks, and handover materials for operations.
• Build integration layers and event-driven orchestrations using tools like n8n.

Conhecimentos

Scaled Agile

Software development

GenAI

Python

OpenAI

LangChain

LLMs

Formação académica

Master's degree in Computer Science or related field

Bachelor's degree with 8+ years experience

Ferramentas

Power Automate

Tableau

JIRA

Smartsheet

Databricks

n8n

Descrição da oferta de emprego

Career Category Information Systems Job Description Join our team at AMGEN Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees' category) in Portugal in 2024 by the Great Place to Work Institute. With over 500 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.

SPECIALIST SOFTWARE ENGINEER – AppliedAI

At AMGEN, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?

LIVE WHAT YOU WILL DO

The Specialist Software Engineer role offers a unique opportunity to join a fun, innovative AppliedAI team within the AI & Data Science (AI&D) – Enterprise Automation organization at Amgen. As a Specialist Software Engineer, you will be an integral member of the AppliedAI – Custom GPT Practice team, which empowers Amgen teams and staff members to build high‑value, purpose‑driven Custom GPTs through expert design and development support. You will play a key role in driving adoption of this program across multiple Amgen organizations by partnering with cross‑functional teams and senior leaders. This role requires strong technical depth, adaptability, and the ability to operate effectively in a fast‑evolving environment. The primary responsibility of this role is to design, develop, and deploy secure, scalable, and intuitive AI agents and Custom GPTs on leading enterprise AI platforms and tools.

In this vital role you will:

• GenAI / AI Delivery Design, develop, and deploy GenAI‑powered agents using large language models (LLMs), embeddings, vector databases, RAG frameworks, and prompt engineering.
• Develop, test, and deploy Custom GPTs using the ChatGPT Enterprise UI for multiple functional teams across Amgen.
• Collaboration & Enablement: Partner closely with functional teams, product owners, data engineers, platform teams, DevOps, and business SMEs to translate business requirements into reliable, production‑grade solutions.
• Produce clear technical design documentation, runbooks, and handover materials to support operational sustainability.
• Mentor engineers and provide technical leadership to accelerate GenAI adoption across the enterprise.
• Drive platform adoption through best practices, reusable patterns, and shared assets, including agent templates, prompt patterns, Databricks notebooks, and n8n workflows.
• Implement Model Context Protocols (MCPs) using APIs, SDKs, and orchestration tools to enable seamless integration with GenAI‑powered agents.
• Build integration layers and event‑driven orchestrations using n8n (webhooks, nodes, APIs) to connect systems, trigger agent workflows, and implement human‑in‑the‑loop processes.
• Drive experimentation and innovation with new models, features, agents, and frameworks (e.g., OpenAI, Databricks, LangChain).
• Ensure solutions comply with Amgen’s data privacy, security, and regulatory standards.
• Stay current with advancements in Generative AI, LLMs, and RAG methodologies to continuously improve platform capabilities.

WIN WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications

• Master’s degree with 5+ years of experience in Computer Science, IT, or a related field, OR Bachelor’s degree with 8+ years of experience in Computer Science, IT, or a related field.

Must‑Have Skills

• Ability to work effectively with global, distributed teams using Scaled Agile methodologies.
• 5+ years of professional experience in software development and system design.
• 3+ years of hands‑on experience building and deploying Generative AI applications or Custom GPTs in production, centered around OpenAI (preferred), Claude, or Gemini.

Soft Skills

• Strong verbal and written communication skills.
• High degree of initiative and self‑motivation, with a servant‑leadership mindset.
• Ability to work under minimal supervision while delivering high‑quality outcomes.
• Excellent analytical, gap, and fit‑assessment skills.
• Ability to manage multiple priorities successfully.
• Team‑oriented, with a strong focus on achieving shared goals.

Good‑to‑Have Skills

• Experience working with Power Automate, Tableau, JIRA, and Smartsheet.
• Familiarity with GxP environments and systems validation.
• Experience working in regulated industries such as biotech or healthcare.
• Hands‑on experience designing and building cloud‑native solutions, preferably on AWS (e.g., Bedrock, Lambda, SageMaker).
• Hands‑on experience with vector databases, embedding models, and retrieval pipelines.
• Strong programming skills in Python, with familiarity in GenAI libraries such as Transformers, LangChain, and Hugging Face.
• Experience with LLM fine‑tuning, prompt engineering, and model evaluation.
• Experience designing secure integrations using API gateways and RESTful services.
• Strong problem‑solving skills and the ability to perform effectively in a fast‑paced environment.

THRIVE WHAT YOU CAN EXPECT OF US

• Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.
• Modern Tech Stack – Cloud‑first, automation‑focused, AI‑powered.
• Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high‑impact teams.
• Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.
• AMGEN Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well‑being.
• Flexibility – Hybrid work model with time split between our Lisbon office and remote work.

EQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range

51,812.60 EUR – 70,099.40 EUR

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

For more information, visit www.amgen.com and follow us on www.twitter.com/amgen