Software Team Lead - Payments Gateway

1global; Lisboa; On-site; EUR 90,000 - 120,000; Full time

Job summary

1GLOBAL, a fast-growing telecom technology company, seeks a hands-on Payments Team Lead to own the internal payment gateway and ensure reliable, secure, and scalable payment solutions across providers. You will guide experienced developers and collaborate with Product, IT, Finance, Operations, and Billing to translate business needs into platform capabilities.

You will lead by example with technical guidance, code reviews, and architecture design, while ensuring payment processing accuracy,

Qualifications

• Proven technical leadership and coaching in a team lead or senior role.
• Experience building or operating scalable distributed systems.
• Strong hands-on Go development and API design.

Responsibilities

• Lead the payments engineering team, setting priorities and delivery plans.
• Own the technical direction for the payments domain and platform resilience.
• Design architectures and communicate technical implications clearly.
• Lead incident response, root-cause analysis, and runbooks.
• Collaborate with Product, IT, Finance, Operations, and Billing.

Skills

Technical leadership

Go programming

REST API design

AWS

CI/CD

Distributed systems

Payment gateway integration

Tools

Docker

Kubernetes

Prometheus

Grafana

Loki

PostgreSQL

Job description

About Us

1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.

Founded in 2022, 1GLOBAL has rapidly become one of Europe's fastest-growing telecom technology companies, connecting more than 80 million people and devices globally. Our customers include leading banks, multinational enterprises, global retailers, travel companies, payment service providers, and digital-first businesses.

Headquartered in the Netherlands, with R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 550 professionals across 16 countries. With annual revenues exceeding US$200 million and a strong track record of profitability, we continue to invest in innovation, infrastructure, and international expansion as we redefine the future of global mobile connectivity.

About the Team

We are looking for a hands-on Payments Team Lead to take technical and operational ownership of our internal payment gateway, which provides a common integration layer over multiple payment service providers. You will lead experienced developers who built the existing solution, working closely with them to evolve the architecture, ensuring reliable, secure, and scalable payment solutions that support our business operations and customer experience.

You will work closely with Product, IT, Finance, Operations, and Billing teams to translate business needs into reliable platform capabilities while building the technical knowledge and operational maturity of the team.

You will be part of an international environment where engineering ownership, customer focus, accountability, and collaboration are expected. Fluency in English is essential for this role.

About the Role

• Lead the payments engineering team day to day, setting priorities, managing delivery plans, and ensuring predictable, on-time execution.
• Interpret business needs from customers, stakeholders, and product managers, translating them into clear technical designs and actionable development tasks.
• Own the technical direction for the payments domain, balancing short-term delivery pressure with long-term platform resilience, scalability, security, and maintainability.
• Design, document, and communicate solution architectures, including technical impact, effort, dependencies, and resource requirements.
• Lead by example through hands-on technical guidance, design reviews, code reviews, and pragmatic engineering decision-making.
• Act as a subject matter expert for payment processing, payment gateway integrations, transaction lifecycle management, and reconciliation.
• Ensure seamless integration between payment platforms, billing systems, CRM/BSS, financial systems, and external payment service providers (PSPs).
• Oversee payment transaction flows, including authorization, capture, settlement, refunds, recurring payments, and exception handling.
• Ensure payment processing accuracy, transaction traceability, and reliable reconciliation between payment providers, internal systems, and financial records.
• Drive improvements in reliability, payment success rates, transaction processing performance, cost efficiency, and overall platform reliability.
• Contribute to capacity planning, performance tuning, and platform evolution to support increasing transaction volumes and business growth.
• Promote and enforce best practices in AI-assisted development, coding standards, software quality, automated testing, CI/CD, deployment reliability, and full lifecycle ownership.
• Ensure observability, security, compliance, and operational readiness are considered across new and existing payment capabilities.
• Lead production ownership, incident investigation, root cause analysis, and continuous improvement of payment processing and operational procedures.
• Participate in recruitment and uphold high standards for technical excellence across the team.

About You

Must Have

• Proven technical leadership and coaching experience in a team lead, senior engineer, or similar role.
• Strong emotional intelligence, communication, and cross-functional collaboration skills.
• Ability to balance short-term delivery and operational priorities with long-term technical direction.
• Experience prioritizing production operations, technical debt, integrations, and roadmap delivery.
• Strong hands-on experience developing and operating scalable distributed systems.
• Proficiency in Go, including concurrency, asynchronous processing, testing, and performance optimization.
• Strong software architecture and system design skills, particularly for service-oriented or microservice architectures.
• Experience designing and maintaining reliable REST APIs and external system integrations.
• Experience with AWS and cloud-native production environments.
• Solid understanding of CI/CD, automated testing, deployment practices, and full software lifecycle ownership.
• Working knowledge of relational databases and transaction consistency.
• Knowledge of networking fundamentals, application security, encryption, secrets management, and secure handling of sensitive information.
• Experience establishing production observability through metrics, logs, dashboards, and alerting.
• Hands-on knowledge of payment gateways, PSP integrations, and end-to-end payment transaction lifecycles.
• Strong understanding of authorization, capture, refunds, settlement, failure handling, and reconciliation.
• Experience diagnosing payment failures, transaction inconsistencies, integration issues, and reconciliation discrepancies.
• Understanding of payment security principles, including PCI DSS, tokenization, encryption, and data minimization.
• Fluent written and spoken English.

Nice to Have

• Previous integration experience with Stripe, Adyen, Checkout.com, or comparable PSPs.
• Experience with Prometheus, Grafana, and Loki.
• Experience with PostgreSQL and NoSQL databases.
• Experience with event-driven systems or message brokers such as Kafka or RabbitMQ.
• Experience with Docker and Kubernetes.
• Knowledge of .NET.
• Experience with digital wallets, recurring payments, and subscription billing.
• Experience with PSP routing, failover, retries, idempotency, circuit breakers, and duplicate-payment prevention.
• Experience with payment-provider migrations, API version changes, webhook processing, sandbox testing, or provider certification.
• Experience defining SLOs, leading production incidents, conducting root-cause analysis, and improving operational runbooks.

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs.
• Major Transaction Exposure: Be in the driver’s seat for transactions that will have an impact on the future telco industry.
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors and constantly being exposed to talented and driven individuals.
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts.
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field.
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company.
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment.
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry.

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.