Service Sales Specialist

Körber Pharma Packaging AG; Maia; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading international technology group is seeking a Service Sales Specialist in Porto, Portugal. This role involves managing the full proposal process for service contracts, collaborating with various teams, and ensuring the successful submission of tenders. The ideal candidate has a relevant degree and experience in B2B environments, with strong analytical and negotiation skills. A competitive salary package and flexible work options are offered.

Serviços

Competitive salary package

Extra days off

Health insurance for the whole family

Well-Being and Employee Assistance Program

Qualificações

• Proven experience in managing tenders, bids, or proposals in a B2B environment.
• Strong organizational skills with attention to detail.
• Solid English communication skills, both verbal and written.

Responsabilidades

• Manage the end-to-end process of preparing and submitting proposals.
• Collaborate with cross-functional teams to analyze bid requirements.
• Draft comprehensive service proposals addressing client needs.

Conhecimentos

Tender management

Client relationship building

Negotiation skills

Analytical skills

Time management

Formação académica

Degree in Business or Industrial Engineering

Ferramentas

MS Office Suite

ERP software

CRM software

Descrição da oferta de emprego

Your role in our team:

As a Service Sales Specilaist, your primary responsibility will be to excel in managing the end-to-end process of preparing and submitting proposals related to our service and contracts offerings. You’ll collaborate with cross-functional teams, analyse bid requirements, and ensure the timely and accurate submission of proposals. Your expertise is critical in securing new service deals and in renegotiating existing contracts, maintaining strong client relationships.

Tender Preparation

• Analyse Bid Requests: Review tender documents specific to service contracts, understand client requirements, and identify key evaluation criteria.
• Coordinate Cross-Functional Efforts: Collaborate with service delivery teams, purchasing, legal, finance, and technical experts to gather necessary information for tender responses.
• Draft Proposals: Prepare comprehensive and competitive service proposals, addressing client needs, pricing, terms, and conditions.
• Quality Assurance: Ensure accuracy, consistency, and compliance with tender specifications for service offerings.

Bid Management

• Timeline Management: Develop and maintain a tender calendar for service bids, ensuring timely submission.
• Risk Assessment: Evaluate risks associated with each service tender and propose effective mitigation strategies.
• Negotiation Support: Assist in negotiations with clients during the tender evaluation process for service contracts, including renegotiations of existing agreements.

Stakeholder Engagement

• Client Interaction: Build and nurture relationships with potential clients seeking service solutions. Attend pre-bid meetings and address client queries related to service offerings.
• Internal Collaboration: Work closely with service field sales and other customer service teams, engineering and several internal departments, to enhance service proposal content.

Market Intelligence

• Competitor Analysis: Stay informed about industry trends, competitor service offerings, and market dynamics.
• Pricing Strategies: Provide insights on pricing models and positioning for service contracts based on market research.

Documentation and Reporting

• Maintain Records: Keep track of all service-related tender documentation, including versions, approvals, and correspondence.
• Performance Metrics: Monitor win rates, success rates, and feedback to improve future service tender submissions.

Your profile

• Degree in Business, Industrial Engineering, or a related field.
• Proven experience in managing tenders, bids, or proposals specifically for service contracts, preferably in a B2B industrial ecosystem.
• Strong organization skills, attention to detail, and ability to meet deadlines.
• Excellent communication and negotiation abilities.
• Familiarity with MS Office Suite, ERP and CRM software, and document management tools.
• Solid English communication skills, both verbal and written.
• Exciting tasks in a fast-growing, future-oriented industry player;
• Competitive salary package, with extra days off, including your birthday, flexible working hours, and remote work options;
• Health insurance for the whole family;
• Well-Being and Employee Assistance Program;
• Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt);

A pleasant and collaborative working atmosphere.

For questions please contact us via [e-mail]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone. Please apply exclusively via the “Apply now” button.

We value diversity and therefore welcome all applicants – regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

We are Körber – an international technology group with around 13,000 employees at over 100 locations worldwide and a common goal: we turn entrepreneurial thinking into customer success and shape technological change. In our Business Areas Pharma, Supply Chain, and Technologies, we deliver products, solutions and services that inspire and create added value for customers. We build ecosystems that solve the challenges of today and tomorrow. Körber AG is the holding company of the Körber Group.