Service Client – Secteur des Croisières – Relocalisation à Porto (H/F/X)

ACUMEN INTERNATIONAL; Portugal; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading cruise company is seeking a Customer Service & Sales Manager in Porto to advise customers on cruise packages and ensure excellent service. Candidates must be fluent in French and have a minimum B2 level in English, with significant commercial experience. The position offers relocation assistance, furnished accommodation, and a competitive salary, allowing for a comfortable lifestyle in Porto.

Serviços

Relocation assistance

Furnished accommodation

Daily transportation provided

On-site restaurant

Qualificações

• French mother tongue or equivalent level.
• Successful and significant commercial experience is essential.
• Excellent interpersonal skills and commercial flair.

Responsabilidades

• Advise customers on cruise offers via inbound calls.
• Sell cruise packages and offer additional services.
• Ensure quality follow-up before and after booking.

Conhecimentos

French mother tongue

English (B2 level)

Commercial experience

Interpersonal skills

Descrição da oferta de emprego

ACUMEN INTERNATIONAL

Portugal

EN, FR

On the way to a new career in Porto in the cruise industry!

Are you a French-speaking sales professional looking for a new international challenge?
We have the perfect opportunity: join the cruise industry, a European leader and globally recognized brand, by joining its team in Porto starting this October.

Your role

As Customer Service & Sales Manager, you will be the brand ambassador and will support customers and travel agencies to transform their projects into unforgettable experiences:

Advise customers on cruise offers via inbound calls.

Sell cruise packages and offer additional services (cross-selling and upselling).

Ensure quality follow-up before and after booking.

Provide accurate information on destinations, ships, fares and necessary documents.

Profile sought

French mother tongue (or equivalent level) + English level B2 minimum.

Successful and significant commercial experience (essential).

Excellent interpersonal skills, listening skills and commercial flair.

Motivation to settle and develop in an international environment.

We know that moving abroad is a big step. That's why we offer you an attractive and reassuring package to facilitate your move to Porto:

Furnished accommodation + charges included for only €280/month.

Plane ticket refunded after 6 months of contract.

Competitive salary (by Portuguese standards) allowing you to live comfortably.

A city with an affordable cost of living and an exceptional quality of life.

Why Porto?

Portugal's second-largest city, Porto captivates visitors with its charm, safety, and dynamism.
With its picturesque streets, friendly atmosphere, sunny climate, and low cost of living, it's the perfect place to combine career and quality of life.

Ready to board?

Don't miss this chance to grow within a prestigious company and experience a unique international adventure.

Apply today and join the cruise industry in Porto, transporting thousands of passengers around the world each year.

Benefits: Relocation assistance | Housing | Daily transportation provided | On-site restaurant

Contract type: Full-time, 12-month fixed-term contract
Languages: English (B2 level required), French (mandatory)
Expected start date: October 2025