Senior Technical Writer

Nokia Global; Portugal; Híbrido; EUR 40 000 - 56 000; Tempo integral

Resumo da oferta

A Nokia Global procura um Senior Technical Writer para criar conteúdo técnico voltado ao usuário, incluindo guias, ajuda online e notas de release. O profissional trabalhará com equipes de engenharia, produto e suporte para coletar informações e manter a documentação clara e atualizada.

É valorizada experiência em princípios de comunicação técnica, escrita estruturada e uso de ferramentas modernas de documentação, com atenção a detalhes e excelente inglês.

Qualificações

• Compreensão de telecomunicações, software e hardware.
• Excelentes habilidades em inglês, escrito e falado.
• Preferível diploma na área relevante.

Responsabilidades

• Desenvolver, manter e melhorar documentação técnica.
• Criar guias de usuário, ajuda online, artigos de knowledge base.
• Colaborar com engenheiros, gerentes de produto e especialistas.
• Participar do ciclo completo da documentação: requisitos, arquitetura, criação, revisão, publicação.
• Assegurar conformidade com padrões da empresa e qualidade.
• Contribuir para melhoria de usabilidade e experiência do usuário.

Conhecimentos

Telco basics

English skills

Formação académica

Degree in CS/Telecom/Engineering

Descrição da oferta de emprego

Senior Technical Writer

Empresa : Nokia Global Tipo de Emprego : Periodo Integral Portugal

Descrição do Emprego - Senior Technical Writer

Description

This role offers hands-on experience in developing user-focused content, collaborating with subject matter experts, and supporting the delivery of clear, accurate, and engaging documentation for complex technologies and solutions. The ideal candidate should have some experience in technical communication principles, structured writing practices, and modern documentation tools. You will work both independently and collaboratively with engineering, product, and support teams to gather information, create and update technical content, participate in content reviews, and identify opportunities to improve documentation quality, usability, and efficiency. This role requires strong attention to detail, and excellent English writing skills.

Responsibilities

As a Technical Writer, you will:

• Develop, maintain, and improve technical documentation for software and hardware products, tools, and processes.


• Create clear and accurate user guides, online help, knowledge base articles, release notes, and other technical content.


• Collaborate with software engineers, product managers, and subject matter experts to gather and validate technical information.


• Participate actively in the complete documentation lifecycle, including:
  
  
  
  • Requirements gathering and audience analysis
  
  
  • Content planning and information architecture
  
  
  • Content creation and editing
  
  
  • Review and validation
  
  
  • Publication and maintenance
  
  
  
  


• Ensure documentation aligns with company standards, style guides, and quality requirements.


• Participate in content reviews and incorporate feedback from stakeholders and users.


• Work closely with cross-functional teams to deliver a consistent and high-quality documentation experience.


• Contribute to discussions on documentation strategy, usability, and content improvements.


• Help improve documentation processes, authoring tools, and content management practices.


• Identify opportunities to enhance content quality, accessibility, and user experience while balancing project priorities and business needs.


• Support the adoption of documentation best practices and contribute to continuous improvement initiatives.

Qualifications

Preferable (but not a must) with a degree in Computer Science, Telecommunications, Electrical/Electronics Engineering, or a related field from an accredited institution.

• Some understanding of telecommunications, software and hardware principles.


• Excellent English language skills, both written and spoken.

Preferred

• Strong communication and collaboration skills.


• Ability to share knowledge effectively within a team environment.


• Strong analytical, troubleshooting, and problem-solving skills.


• Proactive attitude and willingness to learn new technologies.


• Openness to working in a diverse and multicultural environment.

What We Offer

• Practical experience working on real-world software and hardware development projects.


• Mentorship from experienced technical writers and engineers.


• Opportunities to collaborate with international and cross-functional teams.

A dynamic and inclusive work environment that supports learning and professional growth.

#LI-Hybrid

Sobre a empresa

Nokia Global

Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world. Learn more about life at Noki...