Senior QA Engineer CUSS

Amadeus; Lisboa; Híbrido; EUR 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Global DNA

Learning opportunities

Flexible working model

Diversity & Inclusion

Reliable company

Meaningful mission

Resumo da oferta

Amadeus is seeking a Senior QA Engineer for the CUSS platform, responsible for owning and executing the end-to-end QA process for Airline Applications on kiosks and Bagdrops. This role includes hands-on testing on hardware, validating interactions with platform services and peripherals, and coordinating with airline technical teams to achieve reliable application certification.

You will analyze logs, document findings, and contribute to test automation and certification processes, ensuring

Qualificações

• Hands-on testing on physical kiosk hardware.
• Analyze logs to identify defects and support troubleshooting.
• Document test scenarios, results, defects, and investigations.

Responsabilidades

• Execute end-to-end testing of Airline Applications on the CUSS platform across kiosk hardware, platform components, peripherals, and backend services.
• Analyze system, platform, and application logs to identify defects and support troubleshooting.
• Document test scenarios, results, defects, and investigation findings for partners and engineering teams.
• Collaborate with developers, product engineers, and airline technical teams to investigate issues and validate integrations.
• Contribute to test automation, test coverage, and consistency of testing across hardware/software layers.
• Support smooth transitions to BAU by documenting processes and verification results.

Descrição da oferta de emprego

Job Description Summary

Amadeus’ CUSS platform for kiosks and Auto Bagdrops is an established product with strong ambitions to grow further. As our kiosks and Auto Bagdrops continue to be deployed across more airports globally, the number of Airline Applications that must run reliably and seamlessly on the CUSS platform keeps increasing. Ensuring that these applications operate correctly across our hardware devices, platform services, and interacting systems is essential to delivering a consistent, high-quality experience for our airline and airport partners (we have currently certified ~120 Airline Applications on our CUSS platform).

Job Title

Senior QA Engineer CUSS

Job Description Summary

Amadeus’ CUSS platform for kiosks and Auto Bagdrops is an established product with strong ambitions to grow further. As our kiosks and Auto Bagdrops continue to be deployed across more airports globally, the number of Airline Applications that must run reliably and seamlessly on the CUSS platform keeps increasing. Ensuring that these applications operate correctly across our hardware devices, platform services, and interacting systems is essential to delivering a consistent, high-quality experience for our airline and airport partners (we have currently certified ~120 Airline Applications on our CUSS platform).

The purpose of this role is to own and execute the end-to-end Quality Assurance process for Airline Applications installed on the CUSS platform. This includes performing hands‑on testing on physical kiosk hardware, validating interactions between Airline Applications, CUSS platform components, peripherals (printers, scanners, payment devices, biometrics, etc.), and backend services.

Technical Knowledge

In this role you will:

• Execute end-to-end testing of Airline Applications on the CUSS platform, including validation across kiosk hardware, platform components, peripherals (printers, scanners, payment devices, biometrics), and backend services.
• Analyze and interpret system, platform, and application logs to identify defects, support troubleshooting, validate fixes, and assist development teams in root cause analysis.
• Document test scenarios, test results, defects, and investigation findings to support airline partners, engineering teams, and implementation/support groups.
• Collaborate closely with developers, product engineers, and airline technical teams to investigate issues, validate integrations, and ensure seamless application certification.
• Participate in improving and maintaining the Airline Application certification process, including contributing to test automation, refining test coverage, and ensuring consistency of testing across hardware and software layers.
• Support smooth transitions to BAU operations by ensuring continuity of testing practices, verification of enhancements, and clear documentation of processes and results.

Business Knowledge

• Maintain a strong understanding of Self‑Service and CUSS business processes, including how kiosk and Auto Bagdrop workflows interact with airline systems, airport operations, and wider Amadeus platform services.
• Provide informed guidance to airline and internal teams on testing considerations, expected platform behaviors, known limitations, and potential improvement opportunities related to application integration and certification.
• Understand the relationship between the certification process and airline operational needs, enabling effective prioritization of issues, clear communication, and alignment of testing outcomes with business expectations.
• Stay up to date with industry standards, CUSS specifications, product evolution, and emerging technologies affecting airline self‑service and passenger processing.
• Represent QA perspectives in discussions with business stakeholders, working groups, and cross‑functional teams, helping influence quality expectations and platform best practices.
• Continuously expand knowledge of new business areas, especially those impacting application behavior on kiosks, hardware usage patterns, and end‑to‑end passenger self‑service workflows.

What We Can Offer You

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on‑the‑job training, formal learning activities, and day‑to‑day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long‑lasting relationships with our customers, partners, and employees.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.