Senior Product Manager - Self service cloud

Elastic; Portugal; Híbrido; EUR 56 000 - 88 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Flexible locations

Generous vacation days

Donation matching

Volunteer hours

Parental leave

Resumo da oferta

Elastic is seeking a Product Manager to lead self-service cloud growth, focusing on onboarding and trial experience to boost activation and retention. You will partner with engineering to prioritize investments and deliver realistic timelines, and collaborate with Observability, Security, and Enterprise Search teams on onboarding flows.

You will drive data-driven decisions, engage with customers, and work with Sales & Marketing on positioning and brand awareness. Remote-friendly role.

Qualificações

• 4+ years of Product Management experience with deep technical products.
• Strong background and experience with Product Led Growth.
• Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
• Data-driven approach to product decisions, with experience in product adoption and analysis.
• Strong communication skills, capable of cross function collaborations and alignment.
• Experience with globally distributed teams and asynchronous collaboration.

Responsabilidades

• Define the vision and roadmap for self service cloud growth, encompassing onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
• Partner engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
• Collaborate with downstream Elastic solution teams to understand their onboarding flows and trial experience.
• Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
• Interface with customers and trial users to gather feedback on trial experience.
• Collaborate with Sales & Marketing on competitive positioning and brand awareness.

Conhecimentos

Product Management

Product Led Growth

Data-driven decisions

Communication

Cross-functional collaboration

Distributed teams

Ferramentas

Elasticsearch

Descrição da oferta de emprego

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

The Product Manager will lead critical areas within self-service cloud growth, empowering self-service customers and trial users to be successful. This role specifically focuses on human user onboarding and agents onboarding, directly influencing the successful growth of Elastic Cloud.

What You Will Be Doing:

• Define the vision and roadmap for self service cloud growth, encompassing: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
• Partnering with engineering leads to prioritizing technical investments and establishing realistic delivery timelines.
• Collaborate with downstream Elastic solution teams (Observability, Security, Enterprise Search) to understand their specific onboarding flows and trial experience.
• Drive technical decision-making regarding onboarding, activation, expansion and retention of self-service customers.
• Interface with customers and trial users to gather feedback on trial experience.
• Collaborate with Sales & Marketing on competitive positioning and brand awareness.
• Drive native integrations with 3rd party developers platforms.

What You Bring:

• 4+ years of Product Management experience with deep technical products.
• Strong background and experience with Product Led Growth.
• Demonstrated experience with self-service cloud services, having shipped products that provide self-service trials.
• Data-driven approach to product decisions, with experience in product adoption and analysis.
• Strong communication skills, capable of cross function collaborations and alignment.
• Experience with globally distributed teams and asynchronous collaboration.

Bonus Points:

• Direct experience with Elasticsearch or similar search/database technologies.
• Background in product marketing.
• Experience with cloud service providers marketplaces.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Security & Privacy Responsibilities:

Take ownership of protecting the confidentiality, integrity, and availability of organizational data and systems by following applicable privacy and security policies, standards, and procedures. Ensure that all individual contributions follow Elastic’s Secure Software Development Framework (SSDF). Proactively participate in mandatory role-based training to ensure personal technical execution consistently aligns with the highest standards of data protection, data privacy, and system resilience.

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail]. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets.

The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position.

The typical starting salary range for this role is:

€55.800—€88.300 EUR