Senior Maintenance Manager

Vida Plena; Lisboa; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work model

Office terrace with river view

Office bar – coffee, pastries, meals

Up to 3 weeks/year working from abroad

Vida Plena Activities

Mindpartner psychologist network

Job summary

Vida Plena, a Lisbon-based hospitality group, seeks a Senior Maintenance Manager to oversee maintenance across venues, manage assets, and optimize preventive and corrective maintenance to uphold exceptional service standards.

The role reports to the Head of Operations and requires strong leadership, analytical skills, and a passion for delivering guest-centric experiences. A hybrid work model and a host of wellness and workplace benefits are offered.

Qualifications

• 5+ years of experience in managing facilities and maintenance operations in a multi-site environment.
• Proficiency in asset management systems and analyzing maintenance data to inform decisions.
• Strong leadership to manage and develop a diverse team of technicians.
• Attention to detail and commitment to safety standards.
• Passion for hospitality and guest experience.

Responsibilities

• Define objectives and operational rules for the maintenance department and align with strategic goals.
• Oversee the automated ticketing system for maintenance processes.
• Coordinate with Venue and Operations Managers to align maintenance with venue operations.
• Manage and optimize the maintenance budget and resources.
• Lead tendering processes, prepare specs for external interventions and ensure quality of outsourced work.
• Maintain centralized asset records and implement inventory control for parts and materials.
• Lead and develop the maintenance and cleaning team; drive continuous improvement.
• Monitor KPIs and generate reports to identify trends and optimization opportunities.

Skills

Leadership

Analytical thinking

People management

Attention to detail

Hospitality mindset

Tools

Asset management systems

Automated ticketing system

Job description

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.

Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.

The Role

The Senior Maintenance Manager plays a critical role in ensuring Vida Plena’s venues and facilities operate efficiently and sustainably. Reporting to the Head of Operations, this role is responsible for overseeing the maintenance and laundry teams, managing assets, and optimizing preventive and corrective maintenance processes to align with Vida Plena’s high standards of service and guest experience.

Your Key Responsibilities

1. Operational Strategy and Efficiency

• Define objectives and operational rules for the maintenance department, leveraging analytical insights and aligning with Vida Plena’s strategic goals.
• Oversee the utilization of the automated ticketing system for streamlined maintenance processes.
• Collaborate with Venue and Operations Managers to ensure maintenance activities align with overall venue operations.

2. Budget and Resource Management

• Manage and optimize the maintenance budget, including resource allocation and financial planning.
• Lead tendering processes, prepare specifications for external interventions, and ensure quality control for outsourced work.
• Manage Capex investments to ensure cost efficiency.

4. Asset and Inventory Management

• Maintain accurate and centralized records for all assets, including equipment and electric tools, ensuring real-time updates and comprehensive maintenance history.
• Implement inventory control systems for spare parts and materials, setting alerts for restocking and minimizing downtime.

5. Leadership and Team Development

• Lead and coordinate the maintenance and cleaning team, assigning tasks based on real-time system data to maximize efficiency.
• Foster a culture of collaboration and continuous improvement within the team.

6. Performance Monitoring and Reporting

• Monitor and analyze key performance indicators (KPIs), including response times, resolution rates, and asset performance.
• Generate reports to identify trends, recurring issues, and opportunities for optimization.

What We Expect From You

• Operational Expertise: Proven experience (+5 years) in managing facilities and maintenance operations in a multi-site environment.
• Technical and Analytical Skills: Proficiency in asset management systems and analyzing maintenance data to inform decisions.
• Leadership and Team Building: Strong leadership skills to manage and develop a diverse team of technicians.
• Attention to Detail: A sharp eye for maintenance quality and compliance with safety standards.
• Hospitality Passion: A commitment to supporting the guest experience by ensuring venues are consistently at their best.

What You’ll Love About Working Here

At Vida Plena, you’re joining a community that values respect, joy, and excellence. Bring your expertise and passion, and we’ll provide you with an environment that celebrates growth, collaboration, and impactful work.

What 's In For You?

• A generous welcome at our venues — enjoy special discounts
• A bright, two-floor office in Cais do Sodré — with a big terrace and river view
• Office bar — an allowance for fresh coffee, pastries, and homemade light meals
• Hybrid work model — a balance between office and home
• Up to 3 weeks/year working from abroad — log in from wherever inspires you
• Vida Plena Activities, every week — yoga, surf, kart racing, and more
• We care about wellness — supporting physical health through dedicated Studiorise spin classes, and mental well-being through our partnership with Mindpartner, offering access to a trusted psychologist network and supportive conditions.