Senior IT eCommerce Consultant – AI & Chatbot Innovation

Metyis AG; Porto; Presencial; EUR 70 000 - 95 000; Tempo integral

Resumo da oferta

Metyis AG, in partnership with HUGO BOSS, is building the HUGO BOSS Digital Campus. We are looking for an experienced IT Consultant in eCommerce with strong skills in AI and chatbot technology to shape customer-facing solutions that drive digital sales and enhance customer journeys.

We offer opportunities to accelerate digitalization and eCommerce growth through advanced technology, BI, and analytics, with a diverse, international team.

Qualificações

• 5+ years of IT experience, ideally as an IT consultant in an eCommerce environment.
• Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions.
• Fluent in English; German is a plus.

Responsabilidades

• Shape customer-facing eCommerce capabilities and drive frontend innovations.
• Identify and develop AI-powered opportunities that create value for customers and the business.
• Focus on the evolution of our chatbot ecosystem and adoption of AI-driven experiences across digital channels.
• Deliver eCommerce solutions that align with business objectives and customer needs.
• Translate business requirements into technical concepts and guide implementation with development teams.
• Lead the evolution of eCommerce frontends and customer journeys to improve engagement and conversion.
• Own and expand AI-powered customer experience initiatives, including chatbot solutions and conversational commerce use cases.
• Identify, evaluate, and recommend new AI opportunities, trends, and technologies.
• Collaborate with architects, product teams, and external partners to deliver scalable and future-proof solutions.
• Lead small to medium-sized projects and manage all IT-related activities from concept to rollout.
• Conduct market research and propose innovative ideas to continuously improve customer experience and technology stack.
• Foster an AI-driven mindset and act as a trusted advisor for digital innovation initiatives.

Conhecimentos

AI in eCommerce

Chatbot technology

Frontend innovations

Requirements analysis

Fluent English

German language (nice-to-have)

Formação académica

Degree in Business Informatics

Degree in Applied Computer Sciences

Ferramentas

Salesforce Commerce Cloud

Descrição da oferta de emprego

Metyis AG, in partnership with HUGO BOSS, is building the HUGO BOSS Digital Campus. We are looking for an experienced IT Consultant in eCommerce with strong skills in AI and chatbot technology to shape customer-facing solutions that drive digital sales and enhance customer journeys.

We offer opportunities to accelerate digitalization and eCommerce growth through advanced technology, BI, and analytics, with a diverse, international team.