Senior IT Consultant - eCommerce AI & Conversational Commerce

Metyis; Porto; Presencial; EUR 55 000 - 85 000; Tempo integral

Resumo da oferta

Metyis is growing and seeking an IT Consultant eCommerce - AI in Porto to join our Technology team on a full-time basis. You will shape customer-facing eCommerce capabilities, drive frontend innovations, and identify AI-powered opportunities to create value for our clients and the business.

The role emphasizes evolving our chatbot ecosystem and delivering AI-enhanced experiences across digital channels, with collaborations across architects, product teams, and partners.

Qualificações

• 5+ years of IT, ideally as an IT Consultant within an eCommerce environment.
• Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions.
• Experience translating business requirements into technical concepts and driving implementations.
• Interest in Artificial Intelligence, Conversational Commerce, and digital innovation.
• Knowledge of Salesforce Commerce Cloud is beneficial.

Responsabilidades

• Deliver eCommerce solutions that align with business objectives and customer needs.
• Translate business requirements into technical concepts and guide implementation together with development teams.
• Drive the evolution of our eCommerce frontend and customer journeys to enhance engagement and conversion.
• Own and expand AI-powered customer experience initiatives, including chatbot solutions and conversational commerce use cases.
• Identify and evaluate new AI opportunities, trends, and technologies to strengthen our digital ecosystem.
• Collaborate with architects, product teams, and external partners to deliver scalable and future-proof solutions.
• Lead small to medium-sized projects and manage all IT-related activities from concept to rollout.
• Conduct market research and bring innovative ideas to continuously improve our customer experience and technology stack.
• Foster an AI-driven mindset within the organization and act as a trusted advisor for digital innovation initiatives.

Conhecimentos

Analytical skills

Excellent communication

Fluent English

German language (nice-to-have)

Formação académica

Bachelor's degree in Business Informatics IT Applied Computer Sciences or related field

Ferramentas

Salesforce Commerce Cloud

Chatbot platforms

Descrição da oferta de emprego

Metyis is growing and seeking an IT Consultant eCommerce - AI in Porto to join our Technology team on a full-time basis. You will shape customer-facing eCommerce capabilities, drive frontend innovations, and identify AI-powered opportunities to create value for our clients and the business.

The role emphasizes evolving our chatbot ecosystem and delivering AI-enhanced experiences across digital channels, with collaborations across architects, product teams, and partners.