Senior ELK Engineer

Accenture Portugal; Lisboa; Híbrido; EUR 80 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Pension plan

Medical services at the office

Wellness programs

Udemy and Pluralsight access

Hybrid working model

Resumo da oferta

Accenture Digital Core in Lisbon is seeking a Senior Elasticsearch & Observability Engineer to design, build, maintain and extend the Elastic Stack for observability across complex environments, including Mainframe, Open Systems, and Container platforms.

You will drive performance, data lifecycle, and access control, collaborate with developers and ops to integrate observability into CI/CD, and mentor the team.

Qualificações

• University degree in Computer Science, Engineering or comparable technical field.
• 5-10 years of hands‑on IT experience focusing on observability and production support.
• Proven track record in Agile delivery models and incident/release management.
• Strong cross-team coordination and stakeholder communication.
• OS & Infrastructure knowledge: Linux and Windows fundamentals; Mainframe knowledge is a plus.

Responsabilidades

• Design, build, maintain, support, and extend the Elastic Stack for observability.
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms.
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control.
• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform.
• Work closely with development teams, architects, and operations teams for CI/CD integration.
• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines.
• Coach and mentor team members, driving adoption of new observability solutions.
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create roadmaps, and report progress to Product Owners/Management.
• Lead production troubleshooting, RCA, incident handling, and release execution.

Conhecimentos

Elastic Stack

Observability

CI/CD

Docker

Kubernetes

Jira

Confluence

ServiceNow

REST API

OpenTelemetry

Formação académica

University degree in Computer Science, Engineering or comparable technical field

Ferramentas

Elastic platform

Bitbucket

Git

Jenkins

UCD

Ansible

Kubernetes

OpenTelemetry

MS Office

Descrição da oferta de emprego

At Accenture Digital Core, we help clients continuously innovate at speed and at scale, combining deep industry expertise with cutting-edge technology to deliver meaningful transformation. You will bring innovation, intelligence and experience together to shape robust, secure and scalable digital solutions.

This is a Senior Elasticsearch & Observability Engineer role focused on designing, building, maintaining, and extending the Elasticsearch Stack to drive observability practices across complex environments (Mainframe, Open Systems, and Container platforms). Day-to-day work combines technical execution, platform optimization, cross-team collaboration, continuous delivery governance, and coaching to drive observability adoption.

What You'll Do

• Design, build, maintain, support, and extend the Elastic Stack (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana);
• Drive Observability practices and design solutions for applications hosted on Mainframe, Open Systems, and Container platforms;
• Ensure platform performance, indexing efficiency, log retention policies, data lifecycle management, and secure access control;
• Follow vendor updates, new feature releases, and market trends to continuously evolve the observability platform;
• Work closely with development teams, architects, and operations teams to ensure seamless integration of observability and CI/CD knowledge;
• Establish best practices and governance for application monitoring and compliance with coding standards/guidelines;
• Coach and mentor team members, driving the adoption of new observability solutions across the organization;
• Collaborate with stakeholders to analyze needs, estimate effort for new features, co-create value-driven roadmaps, and report progress to Product Owners/Management;
• Lead production troubleshooting, root cause analysis (RCA), incident handling (P1/P2), and release execution.

What You'll Need

• University degree in Computer Science, Engineering or comparable technical field;
• 5-10 years of hands‑on experience in IT environments with focus on observability and production support;
• Proven track record in Agile delivery models and incident/release management;
• Solid experience in cross-team coordination, stakeholder communication, and effort estimation;
• OS & Infrastructure knowledge: Linux and Windows fundamentals (processes, file systems, shell, key metrics); Mainframe knowledge is a plus.

Technical Skills

• Strong hands‑on expertise with Elastic platform (Beats, Elastic Agents, Logstash, Elasticsearch, Kibana, OpenTelemetry standards);
• Observability core concepts: logs, metrics, traces, golden signals, log analysis, dashboard creation, and alerting configuration;
• Hands‑on experience with CI/CD tools (Bitbucket, Git, Jenkins, UCD, Ansible) and automated testing frameworks;
• Container & Cloud technologies: Docker & Kubernetes; APIs and system integration (REST API fundamentals);
• Basic understanding of security controls: authentication, RBAC, access management, and audit compliance;
• Elasticsearch certification and Microsoft Azure knowledge are a strong plus;
• Tools: Jira, Confluence, ServiceNow, MS Office.

Profile & Other Requirements

• Professional English C1 (spoken and written) — mandatory; French and/or Dutch is a plus;
• Strong collaboration & coaching skills — comfortable mentoring peers and interacting with technical and non‑technical stakeholders;
• Proactive mindset with strong ownership, structured problem‑solving, and continuous learning attitude;
• Experience in regulated environments (e.g., Financial Services) is a strong plus;
• Willingness and availability for on‑call support and scheduled overtime activities when required;
• Lisbon/Portugal-based — hybrid working model (CET alignment required).

Must own a valid work permit or EU/Schengen Space nationality to legally work in Portugal.

What We Offer

• Health insurance;
• Life Insurance and Pension Plan Programs;
• Free medical services at the office (Physician, Nutritionist, Psychologist);
• Wellness programs;
• Flexben Program (Support for Education, Kindergarten, Training, Technology, Health);
• Employee Share Purchase Plan;
• Personalized training paths and access to Udemy and Pluralsight Platforms;
• Flex-ability program (financial and flexible support for people with disabilities);
• Special banking conditions;
• Hybrid working model.