Senior Data Analytics Analyst — Hybrid Lisbon

Genpact; Lisboa; Híbrido; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A leading global technology services provider is seeking a Business Analyst – Senior Process Associate in Lisbon. This role involves delivering and maintaining insightful reports to influence decision-making, while coordinating with various teams. The ideal candidate should possess excellent analytic skills, be proficient in data management tools like Excel, and demonstrate strong communication abilities. Join a diverse team and make a tangible impact in a dynamic environment.

Serviços

Continuous learning opportunities

Mentorship

Work with a diverse and talented team

Qualificações

• Excellent communication and presentation skills.
• Ability to manage and coordinate multiple assignments simultaneously.
• Experience in a fast-paced environment.

Responsabilidades

• Deliver daily, weekly, and monthly reports.
• Coordinate with different teams to collate data.
• Provide insights and analytics on service levels and volume.

Conhecimentos

Strong analytical and quantitative skills

Good communication skills

Data analysis

Proficiency in Excel

Formação académica

Knowledge of WFM/MIS systems

Proficient level of English (min C1)

Ferramentas

PowerBI

SQL

Microsoft Excel

Descrição da oferta de emprego

A leading global technology services provider is seeking a Business Analyst – Senior Process Associate in Lisbon. This role involves delivering and maintaining insightful reports to influence decision-making, while coordinating with various teams. The ideal candidate should possess excellent analytic skills, be proficient in data management tools like Excel, and demonstrate strong communication abilities. Join a diverse team and make a tangible impact in a dynamic environment.