Seasonal Shop Assistant

Pandora A/S; Faro; On-site; EUR 7,800 - 11,000; Part time

Job summary

Pandora A/S in Faro is seeking a part-time Christmas retail assistant to deliver authentic, empathetic service and help customers choose perfect jewelry. You will collaborate with the team to maintain a festive and inviting store environment during Black Friday and Christmas campaigns.

Previous experience in customer service is valued; enthusiasm, a proactive attitude, and a passion for stories and jewelry are essential. The role offers a seasonal, part-time schedule in store in Portugal.

Qualifications

• Friendly, authentic service to each customer.
• Ability to connect, listen, and understand customer needs.
• Proactive, detail-oriented with a positive attitude.

Responsibilities

• Provide friendly, personalized service to customers in store.
• Assist customers in finding jewelry that matches their preferences.
• Maintain the presentation of products and keep the point of sale tidy.

Skills

Customer service

Communication

Empathy

Team collaboration

Job description

THIS CHRISTMAS, WE'RE LOOKING FOR TALENT!

This Christmas, at Pandora, we're looking for authentic, sensitive, and energetic people who want to create magical moments with every customer.

Would you like to be part of something special this Christmas?

Join our team at one of our PANDORA Boutiques and experience the Black Friday and Christmas campaign from the inside!

What do we expect from you?

• That you offer friendly, authentic, and personalized service to each of our FANS. Helping them find the perfect piece of jewelry isn't just a sale, it's an experience.


• That you know how to connect, listen, and understand what the customer is looking for. No AI can do that.


• That you collaborate with your manager and the rest of the team, contributing ideas, energy, and a willingness to help.


• Take care of the product, the point of sale, and every detail, because everything communicates.

If you are…

• Communicative, empathetic, and enjoy customer service.


• Ambitious and eager to achieve sales targets.


• Passionate about stories, emotions, and jewelry.


• Proactive, detail-oriented, and with a positive attitude.


• And if you believe your talent can't be programmed or copied.

We want you on our team!

We offer…

• A part-time job, ideal for combining with other experiences.


• An environment where you can grow, learn, and enjoy a unique Christmas atmosphere.


• A team that values people over automation.

No experience? No problem. What matters most to us is your attitude and your ability to connect with people.

If you are shortlisted, we will contact you to explain the next steps in the process.

At Pandora, we believe that creating an inclusive and diverse work environment—and reflecting the diversity of society in our relationships with customers is fundamental to fulfilling our purpose: giving voice to people's feelings.

We are committed to fostering, cultivating, and maintaining a culture of inclusion and diversity where everyone feels respected, valued, and free to be themselves.