Salesforce Consultant & Business Analyst (m/f/d)

Peak & Peak; Évora, Porto, Lisboa; Teletrabalho; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading CRM solutions provider seeks a Salesforce Consultant & Business Analyst to enhance their CRM Practice. The position involves translating business needs into user stories, conducting client workshops, and participating in project activities. Ideal candidates should have at least 2 years of relevant experience, proficiency in Salesforce, and the ability to work in a remote team. Strong problem-solving skills and a proactive attitude are essential.

Qualificações

• Minimum of 2 years experience in consulting or a relevant industry.
• Hands-on experience with Salesforce Sales, Service, Marketing, or Commerce Cloud.

Responsabilidades

• Serve as an integrator between business needs and technology solutions.
• Translate business needs into user stories and requirements.
• Participate in QA and UAT activities.

Conhecimentos

Problem-solving

Proactive attitude

Salesforce knowledge

English proficiency

Ferramentas

Salesforce

Process builder

Salesforce formulas

Descrição da oferta de emprego

Overview

We are looking for a Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice. This position can be performed remotely from Greece, Portugal, Malta, Poland or Germany.

Serve as an integrator between business needs and technology solutions to offer solutions to client issues.

Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.

Translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.

Participate in build activities throughout the project, whilst keeping the client and project stakeholders updated on progress.

Participate in QA and UAT activities.

Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.

Develop your skills through Salesforce training courses and mentoring.

Conduct relevant research, analyze data, and continuously create reports to improve your proficiency.

Participate in internal initiatives and innovation tasks.

We help Consumer Goods brands achieve commercial digital excellence - from strategy to hands-on implementation. Our teams craft omni-channel experiences and deliver Salesforce-driven solutions that optimize everything from field execution to revenue growth.

Responsibilities

• Serve as an integrator between business needs and technology solutions to offer solutions to client issues.
• Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.
• Translate business needs into user stories, requirements, and acceptance criteria by collaborating closely with clients.
• Participate in build activities throughout the project, whilst keeping the client and project stakeholders updated on progress.
• Participate in QA and UAT activities.
• Stay up-to-date on Salesforce innovations to provide cutting-edge solutions to clients.
• Develop skills through Salesforce training courses and mentoring.
• Conduct relevant research, analyze data, and create reports to improve proficiency.
• Participate in internal initiatives and innovation tasks.

Requirements

• Minimum of 2 years of experience in consulting or relevant industry.
• Proven experience in functional requirements gathering for at least 2 years.
• At least 2 years of experience with Salesforce Sales, Service, Marketing or Commerce Cloud.
• Salesforce certifications are a benefit.
• Hands on configuration experience with Salesforce formulas, process builder, flows.
• Proactive, can-do attitude and a mind designed for problem-solving.
• Capable of working in a remote team.
• Experience with industry clouds such as Consumer Goods Cloud or Non Profit Cloud are considered a benefit.
• English language skill is a must.
• Language skills are considered a benefit.

About us

As an official Salesforce partner and a member of the Consumer Goods Cloud Advisory Board, we bring together:

• Deep industry know-how in retail, healthcare, and manufacturing
• Agile delivery and modern tech to solve complex business challenges
• A global, remote-first culture, with colleagues across Germany, Greece, Portugal, Switzerland, the UK, and beyond

We live by our values

• Authenticity: be open and honest
• Adaptability: embrace change with positivity
• Meaningfulness: focus on impact, not busywork
• Bravery: challenge the status quo and innovate boldly

Learn more about us at ppeak.com