Sales Process Optimisation Specialist

Revolut; Porto; Presencial; EUR 35 000 - 55 000; Tempo integral

Resumo da oferta

Revolut in Porto is seeking a Sales Process Optimisation Specialist to enhance operational efficiency within the Sales team. You will execute core processes and leverage data to improve workflows. The ideal candidate will possess strong communication skills and an ownership mindset to drive outcomes in fast-paced environments.

Experience in process optimisation, alongside familiarity with data tools like SQL and Python, will be advantageous. Join us in creating a financial super app that prioritizes our team and customers.

Qualificações

• Experience in process optimisation or business operations.
• Great communication skills to manage several cross-departmental stakeholders effectively.
• An ownership mindset with accountability and drive to achieve goals in fast-paced environments.

Responsabilidades

• Accurately executing core operational processes by following well-defined procedures.
• Leveraging data and technology to carry out and improve workflows.
• Identifying opportunities for improvement in current procedures.

Conhecimentos

Process optimisation

Great communication skills

Ownership mindset

Data analysis

Ferramentas

SQL

Python

Tableau

Descrição da oferta de emprego

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products—including spending, saving, investing, exchanging, traveling, and more—help our 75+ million customers get more from their money every day.

About the Role

Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a sharp, solution‑oriented approach.

We’re looking for a Sales Process Optimisation Specialist to drive continuous improvement across mission‑critical sales processes. You’ll directly enable our Sales teams to perform at their best by owning essential, high‑volume workflows and delivering high‑quality results. If you’re a motivated individual who enjoys a challenge and acts with integrity at all times, we’d love to hear from you.

What You’ll Be Doing

• Accurately executing core operational processes by following well‑defined procedures to ensure consistent, high‑quality results
• Leveraging data and technology to carry out and improve workflows aligned with departmental policies and compliance requirements
• Taking ownership of essential, high‑volume tasks, including maintaining SOPs and process documentation to support departmental efficiency
• Upholding service standards by meeting SLAs for requests and/or tasks
• Identifying opportunities for improvement in current procedures and supporting the development and execution of enhancements

What You’ll Need

• Experience in process optimisation or business operations
• Great communication skills to manage several cross‑departmental stakeholders effectively
• An ownership mindset with accountability and drive to achieve goals in fast‑paced environments
• The ability to learn quickly, including with data, be adaptable, and stay curious
• The ability to work both independently and collaboratively to drive outcomes, while handling multiple priorities effectively

Nice to have

• Experience with data tools, such as SQL, Python, R, VBA, Tableau, etc.
• Experience creating and streamlining large‑scale processes
• The ability to leverage data to problem‑solve and eliminate operational bottlenecks
• Project management experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday.