Sales Area Manager

Descompagnons Trabalho Temporário Lda; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A staffing agency in Lisbon is seeking a leader to manage resources and achieve strategic objectives in the IVD market. The ideal candidate will have 3–5 years of sales team management experience and outstanding leadership skills. This role involves supervising customer assignments, managing recruitment processes, and ensuring compliance with ethical guidelines. The position offers a challenging environment that promotes team motivation and performance growth.

Qualificações

• Experience in IVD Market/Medical Devices.
• Minimum of 3–5 years of experience in sales team management.

Responsabilidades

• Lead and manage resources to achieve objectives.
• Ensure compliance with ethical code and company guidelines.
• Supervise the assignment of customers and manage recruitment.

Conhecimentos

Leadership

Communication

Strategic Thinking

Customer Focus

Descrição da oferta de emprego

To lead and manage all the resources available in the organization to achieve the objectives set up in the assigned geographic area.

Key Accountabilities

• Assure the Compliance with Ethical Code
• Responsible of achieving the guidelines set by the Management and the development and implementation of the strategy of the Company in his/her geographic area.
• Represents the Company in front of institutions, customers and staff of the area.
• Responsible of preparing, together with the Sales Director, the annual budgets and its compliance.
• Participate in Strategic 3 Year Plan, with open vision, going beyond the current situation of his/her geographic area.
• Obtaining the expected Operating Income of the assigned area, establishing the adequate systematic supervision using the management tools of the Company.
• To establish corrective measures in case of detecting deviations regarding the established goals.
• To supervise with the KAM, the selection, the objectives to achieve in his/her Area, aligned with the strategic lines of the Company, designing and developing the actions that will lead to its achievement.
• Responsible for the designs, the development and the execution of the commercial strategy for the group of customers included in his/her area of responsibility.
• To establish an appropriate atmosphere to reach the commitment of the team members in the marked goals.
• Maintain a high level of motivation of the team, encouraging the teamwork.
• Management of Recruitment Process
• He/She supervises the assignment of customers to the KAM and TCE in his/her area.
• With the help of BU, he/she controls the correct formation level of the different members of the team.
• He/She proposes the salary conditions of the members of his/her team.
• He/She approves the economic offers within the marked limits of profitability.
• He/She ensures the coordination of the different BU in the Area.
• He/She controls the service level offered by the different departments of the Company in his Area (Sales Network, Service and GBS), proposing the necessary corrective measures.

Networking/Key relationships

• With the Business Unit
• With the Technical Service
• With the Contracting Department

Minimum Knowledge & Experience required for the position:

• Experience in IVD Market/Medical Devices
• Minimum of 3–5 years of experience in sales team management.

Skills & Capabilities:

LEADERSHIP AND TEAM MANAGEMENT

He/She shows passion and optimism, he/she inspires respect and trust; he/she mobilizes others to fulfill the vision, he/she provides vision and inspiration to colleagues and collaborators.

He/She works in team, in the individual responsibilities, he/she explains with objectivity and He/She is open to the opinions of others, he/she gives and receive feedback; he/she helps building a positive team spirit, he/she gives preference to the success of the team above his/her own interests; he/she supports the efforts of each one to be successful.

He/she includes the staff in the planning and decision making, which facilitates and improves the processes; he/she assumes the responsibility for the activities of the partners; he/she provides feedback on the usual performance; he/she develops the skills and encourage the growth of the team, requests and applies comments from customers (internal and external); he/she encourages quality approach in others; he/she promotes the improvement of processes, products and services.

He/She assigns work to his/her team members; according to the responsibility of the person, he/she gives them authority to work independently, he/she sets expectations and supervise the delegated activities; he/she provides recognition of the results.

COMMUNICATION

He/She speaks clearly and he/she is persuasive in situations that are positive or negative; he/she listens and get clarifications; he/she demonstrates group presentation skills, he/she participates in the meetings.

ETHICS

He/She treats people with respect; he/she keeps commitments; he/she inspires the confidence of others; he/she works with integrity and ethics, he/she defends the values of the organization.

RELIABILITY

He/She follows instructions, respond to management direction, take responsibility for his/her own actions and keep his/her commitments; he/she performs the tasks in time or notify the appropriate person with an alternative plan.

STRATEGIC THINKING

He/She develops strategies to achieve the goals of the organization; he/she understands the organization, its strengths and weaknesses, analizing the market and the competition, he/she identifies the threats and external opportunities; he/she adapts the strategy to the changing conditions. He/She generates suggestions to improve work; he/she develops innovative ideas and approaches.

INTERPERSONAL SKILLS

He/She focus on conflicts resolution, he/she does not blame: he/she identifies and solve problems in a convenient way, using reason, even when it comes to emotional issues.

He/She gather and analyzes information with ability; he/she develops alternative solutions.

He/She maintains confidentiality, he/she knows how to listen to others without interrupting while always being open to the ideas of others and to deal with new things.

PROJECT MANAGEMENT

He/She communicates the changes and the progress; he/she manages the activities of the project team.

CUSTOMER SERVICE

He/She manages the difficult or emotional situations of customers; he/she responds quickly to the customer's needs; he/she asks for feedback from customers to improve service, he/she responds to the requests for service and support. He/She carries out and makes to carry out the commitments.

30%

People Manager Core Competencies:

• Building Talent
  Planning and supporting the development of individuals' knowledge, skills, and abilities so that they can fulfill current or future job responsibilities more effectively.
• Customer Focus
  Ensuring that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers' and own organization's needs; promoting and operationalizing customer service as a value.
• Decision Making
  Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
• Driving for Results
  Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
• Driving Innovation
  Creating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.
• Essentials
  Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leveraging insights effectively manage own responses so that one's behavior matches one's values and delivers intended results.

People Manager Accountabilities:

Effectively carries out the expectations of Werfen People Managers as defined in Werfen's Role of the Manager program. Among others this includes maintaining regular, at minimum once a month, and transparent communication with the team through effective use of formal one meetings with direct reports and team meets. Managing performance issues and conflict proactively; uses judgement in consulting with department leadership and Human Resources. Responsibility for the team’s compliance in terms of training, and fulfilment of their tasks and objectives as well as onboarding of new employees and development of the existing team.