Retail Assistant Manager — Team Lead & KPI Driver

Azadea Group; Candeeiros; On-site; EUR 26,000 - 38,000; Full time

Job summary

AZADEA Group is seeking an Assistant Manager to lead on-floor customer engagement and support shop/department managers in daily operations. The role emphasizes delivering high standards of service and strong product knowledge.

Responsibilities include stock management, KPI reporting, scheduling, and coaching the team on product and selling techniques, with a specific focus on KIKO aspects. Five years in retail and two years in a managerial role are requested.

Qualifications

• Bachelor's degree in a related field.
• Five years of experience in Retail, or a similar role.
• Two years of managerial experience.

Responsibilities

• Greet customers and provide expert advice to support purchase decisions with high service standards.

Skills

Customer service

Leadership

Communication

English fluency

Education

Bachelor's degree in a related field

Tools

MS Office

Job description

AZADEA Group is seeking an Assistant Manager to lead on-floor customer engagement and support shop/department managers in daily operations. The role emphasizes delivering high standards of service and strong product knowledge.

Responsibilities include stock management, KPI reporting, scheduling, and coaching the team on product and selling techniques, with a specific focus on KIKO aspects. Five years in retail and two years in a managerial role are requested.