Resource Manager - Patient Centered Solutions Team

IQVIA Inc; Porto; Hybrid; EUR 52,000 - 76,000; Full time

Job summary

IQVIA in Porto Salvo, Portugal seeks a Resource Manager for the Patient Centered Solutions team. You will maintain resource data, develop dashboards, participate in staffing calls, and collaborate with global colleagues to align delivery capacity with client needs.

You will partner with senior leaders to forecast resources, identify gaps, and influence hiring. Strong Excel, Smartsheet, PSA experience is prized; English communication should be excellent.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong problem-solving skills and attention to detail.
• A proactive, self-starting mindset with the ability to work independently and collaboratively.
• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building capabilities.
• Resilience, determination, and diplomacy.
• Ability to analyze information from multiple sources and make informed, data-driven decisions.
• Previous experience in Resource Management and/or a professional services environment.
• Strong Microsoft Office skills, particularly Excel.
• Experience with Smartsheet and PSA (Professional Services Automation) tools is advantageous.

Responsibilities

• Maintain resource management data integrity in the time management/CRM system that supports resource and project management decisions.
• Build reports and dashboards to provide teams with insights into resource allocations, compliance, utilization, and other key metrics.
• Participate in staffing and team calls.
• Collaborate with global resource management colleagues to deploy staff across delivery teams while supporting individual development goals.
• Partner with principals and senior leaders to understand and plan for future resourcing needs.
• Monitor and communicate current and upcoming delivery capacity.
• Identify capability gaps and provide input into hiring plans.
• Support the resourcing of client projects, business development activities, thought leadership initiatives, and internal programs.

Skills

Problem-solving

Attention to detail

Proactive, self-starting

Written and verbal communication

Stakeholder management

Data-driven decisions

Resource Management experience

Education

Bachelor's degree or equivalent experience

Tools

Excel

Smartsheet

PSA tools

Job description

Resource Manager - Patient Centered Solutions Team### Resource Manager - Patient Centered Solutions TeamApply: Porto Salvo, Portugal: Madrid, Spain: Madrid, Spain: Full time: Posted Today: R1572769IQVIATM is The Human Data Science CompanyTM, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward. We are seeking to hire a **Resource Manager** for our Patient Centered Solutions (PCS) team which leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients, mostly life science/pharmaceutical companies, through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research. The role holder will need to be a committed individual who combines high emotional intelligence and excellent communication skills. They will thrive in a fast-paced environment, be comfortable managing conflicting priorities and have the ability to influence a team of senior stakeholders. The environment is dynamic and ever-changing, moving at the pace of our clients’ needs, and the Resource Manager will be expected to understand the sense of urgency that is synonymous with the business. The pressure is high to resolve resourcing demands quickly, find creative solutions, and make autonomous decisions. **What You'll Be Doing** * Maintain resource management data integrity in the time management/CRM system that supports resource and project management decisions.* Build reports and dashboards to provide teams with insights into resource allocations, compliance, utilization, and other key metrics.* Participate in staffing and team calls.* Collaborate with global resource management colleagues to deploy staff across delivery teams while supporting individual development goals.* Partner with principals and senior leaders to understand and plan for future resourcing needs.* Monitor and communicate current and upcoming delivery capacity.* Identify capability gaps and provide input into hiring plans.* Support the resourcing of client projects, business development activities, thought leadership initiatives, and internal programs. **What We're Looking For** * Bachelor's degree or equivalent experience.* Strong problem-solving skills and attention to detail.* A proactive, self-starting mindset with the ability to work both independently and collaboratively.* Excellent written and verbal communication skills.* Strong stakeholder management and relationship-building capabilities.* Resilience, determination, and diplomacy.* Ability to analyze information from multiple sources and make informed, data-driven decisions.* Previous experience in Resource Management and/or a professional services environment.* Strong Microsoft Office skills, particularly Excel.* Experience with Smartsheet and PSA (Professional Services Automation) tools is advantageous.IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.