Remote Streaming Platform Support - Italian Speaker

Cross Border Talents; Lisboa; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A recruitment agency is looking for a Streaming Platform Advisor to work remotely in Portugal. This role involves customer support, addressing viewer inquiries through phone, chat, and email. The ideal candidate should speak Italian and English and possess a high school diploma. Emphasis will be on excellent customer service and technical support. A welcome bonus and various allowances are included.

Serviços

Welcome Bonus: 2000€

Performance Bonus

Compensation Bonus

Daily Allowance

Transportation Allowance

Healthcare covered from day 1

Qualificações

• Italian (C2) + English (B2) required.
• Experience in Customer Support preferred.
• High School Diploma mandatory.
• Need to have EU citizenship or Portuguese residence permit.

Responsabilidades

• Serve as the first point of contact for viewers.
• Provide enthusiastic customer service.
• Assist users via phone, chat, and email.
• Support with software functionality inquiries.
• Troubleshoot system configurations.
• Document customer interactions accurately.

Descrição da oferta de emprego

A recruitment agency is looking for a Streaming Platform Advisor to work remotely in Portugal. This role involves customer support, addressing viewer inquiries through phone, chat, and email. The ideal candidate should speak Italian and English and possess a high school diploma. Emphasis will be on excellent customer service and technical support. A welcome bonus and various allowances are included.